Richard James

Richard James

  • Stoke on Trent, Staffordshire

Summary

A highly motivated and creative individual with ten years management experience in high pressure environments. Currently seeking a new challenge to utilise my skills, abilities and ambition. Possessing the enthusiasm, drive and positive attitude required to be a valuable addition to a successful and expanding company. Dedicated to high quality customer service with a strong focus on continuous improvement. 

Work History

Work History

Warehouse Team Manager

XPO Logistics
2013 - Present

In my step-up role I operate as part of the management team at a flagship frozen food depot serving the Northern and Central regions of the UK for Sainsbury’s. Daily duties include, but are not limited to, briefing a team of up to 50 employees regarding the shift ahead, monitoring and maintaining colleague performance levels, adjusting staffing levels due to skill base and customer requirements and maintaining exceptional hygiene and health and safety standards. In my warehouse operative role duties include picking, loading and goods inwards along with IT systems training for new starters. 

Self Employed

James Hospitality Management
2008 - 2013

My first contract was with a brand new marina development which required a full restaurant set up and launch. Other notable projects include working with a live live music venue requiring a food offer to increase their trade within the week, working in partnership with Marstons to refurbish and launch a 200 seater restaurant and pub, implementing a management structure and better business systems in a 5* hotel, spa, restaurant and wedding venue and setting up an outside catering company for a local chef.

Restaurant Manager

Pasta di Piazza la Favorita
2001 - 2008

I began working at the Pasta di Piazza flagship restaurant based in Stone, Staffordshire in 2001 when the company was in its early stages. I helped the company move forward quite rapidly with tasks including food and beverage menu development, brand development, general kitchen and restaurant operational duties and marketing in my first few years with them. Within five years the company had another three restaurants, one of which I was handed the role of managing the opening from refurbishment to launch and managing the restaurant thereafter. I successfully launched and ran the restaurant until July 2008 when an opportunity to launch a new restaurant within a different area of the market presented itself.

Education

Education

Certificate of Higher Education

Staffordshire University
Sep 2004 - Jun 2006

2 Years at Staffordshire University studying Music Technology and Business Management

A-Levels

Alleynes Sixth Form, Staffs
Sep 2002 - Jun 2004

3 A-Levels - Business, IT, Physical Education.

GCSE

Alleynes shigh school, staffs
Sep 1999 - Jun 2002

11 GCSE's including Business, IT and Information Studies.

Training/Certifications

Certifications

Lean Six Sigma/Prince2

in progress
2015 - Present

Currently Working towards Green and Black belt certification in Lean Six Sigma along with qualifications in Prince2.

MHE Driver of the Year 2014

Sainsburys
2014

Finalist in the Sainsbury's UK wide MHE driver of the year competition in 2014

Certificate for Business  

The Princes Trust
Aug 2011

A course designed by the princes trust to identify young entrepreneurs eligible for business funding from the charity.

Personal Alcohol License

Staffordshire County Council
Apr 2010

Clear personal alcohol license.

Certificate for Business Start-ups

Business Link
Jun 2008

A 3 day course taught to young entrepreneurs in order to provide them with the necessary skills to launch their own business.

In House Certifications

Various
2000 - Present

Various in-house certifications including electronic systems, health and safety, environmental health, accident investigation, performance improvement and absence management.

Key Skills

Skills
Microsoft office
Extensive experience using this package
Business Planning
I am proficient in writing actionable business plans
Recruitment and Training
I have recruited and trained staff on many occasions
Leadership and Personnel Management

Strong relationship and influencing skills with focus on active leadership

French and Spanish
Conversational skills in both languages
Project management/ci

6+ years worth of experience designing and implementing projects and continuous improvement culture

interests

In my spare time I enjoy travelling, visiting new restaurants listening to Hip Hop music. I also enjoy watching Stoke City, walking the dog, cooking and crafting wine and beer.