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Richard W.Ingram II

ABC- Always Be Closing

Work History

Apr 2012Present

Sales Manager

Tele Network Solution
  • Monitor customer preferences to determine focus of sales efforts. Based off of Google,Yahoo,and, Bing paid search marketing
  • Direct and coordinate activities involving sales agents.
  • Review operational records and reports to project sales and determine profitability.
  • Direct, coordinate, and review activities in sales and service accounting and recordkeeping.
  • Resolve customer complaints regarding sales and service.
Oct 2011May 2012

Inside Sales Rep

RedVentures
  • Identifying prospects needs and wants at the time of receiving call in a high volume call center
  • Sold ADT home security by establishing contact and developing relationships with prospects.
  • Created relationships with clients  by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
  • Identified product improvements and new products by remaining current on industry trends.
  • Maintained quality customer service by establishing and enforcing RV standards.
  • Maintained professional and technical knowledge by attending educational workshops; reviewing professional publications.
  • Contributes to team effort by accomplishing related results as needed.
Oct 2005Sep 2011

Inside Sales/Assistant Manager

Universal Circulation Marketing
  • Determine requirements by working with customers.
  • Answered  question by clarifying desired information; researching, locating, and providing information.
  • Resolve problems by clarifying issues; researching and exploring answers and alternative solutions; implemented solutions; escalating unresolved problems.
  • Sold 43 different newspaper publications to either expired or new customers .
  • Switched customers billing over from paper to and paperless ezpay
  • Increased floor agents knowledge by conducting continuing educational classes 
  • Enhanced organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Dec 2004Oct 2008

Owner

Integrity Works
  • Schedule the project in logical steps and budget time required to meet deadlines.
  • Determine labor requirements and dispatch workers to construction sites.
  • Inspect and review projects to monitor compliance with building and safety codes, and other regulations.
  • and explain plans and contract terms to administrative staff, workers, and clients, representing the owner or developer.
  • Prepare contracts and negotiate revisions, changes and additions to contractual agreements with architects, consultants, clients, suppliers and subcontractors.
  • Obtain all necessary permits and licenses.

Education

2000

High School Diploma

Fishbourne Military Academy

Skills

8
Analytical Ability

As a sales manager I received all kinds of information -- from verifiable facts to rumors. It is important for me to be able to see the relevance of these bits of information, to draw conclusions that fit the facts, and to analyze a problem to understand root causes.

8
Judgment

Having analyzed the available information in a given situation, they must then judicially weigh the evidence in order to decide on the best course of action. Most decisions involve a balance of advantages and disadvantages, and so they should be comfortable with tradeoffs.

8
Communication

What was clear to me as a sales manager was made clear to others. I as the sales manager asked what each individual needed to know and why, and what reaction they expect from them. 

8
Ability to Attain Targets

I constantly strived to reach goals and deadlines. I know  what to do when performance deviates from plan, and executes corrective measures.

10
Vision

I am someone who is able to look well ahead and be a good forecaster, and who also considers future opportunities and problems. I create hunters.

Personal Reference

Jorge Millares       (803)616-1857       Corporate Sales Director     RedVentures

Jamal Harvey        (704)804-3953        Sales Manager                     RedVentures