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Richard Dean

Lead Fibre Network Designer

Work experience

July 2016Date

Lead Fibre Network Designer

AFL

Lead Fibre Network Designer - UK and Ireland

  • Design and survey of fibre network expansion for Virgin Media in UK and SIRO in Ireland.
  • Streamlined current build methodology and process to increase productivity.
  • Delivered 14500 home FTTH design for Virgin Media.
  • Currently working on new FTTB network build in Ireland for SIRO using electrical utility duct.
  • Created new software for design - this combined with process improvements has led to an 800% increase in productivity of team with a substantial increase in both quality and accuracy of final product.
  • Automation of BoM/BoQ generation to enable early return on investment analysis.
  • New system includes use of Spatial SQL database with QGIS front end for data entry and export.

UK Responsibilities:

  • Reporting to senior management design figures and performance against agreed KPI metrics
  • Assigning day to day tasks to design team including surveying work in the field
  • Development of key processes and systems of work
  • Training of new team members
  • Creating documentation of new systems of work and processes
  • Management of Sharepoint and revision control
  • Final design QA
  • Ownership of design project and associated HLD

Ireland Responsibilities:

  • Point of Contact for Vendor relationship with SIRO and contractor PSCS
  • Agree design changes in the field with PSCS and instruct design team to carry out changes.
  • Survey of overhead and underground electrical network to find solutions to reroutes
  • Evaluate current processes and adjust where necessary
Apr 2016July 2016

Field Supervisor

AFL

Civils Supervisor - FTTH

  • Managing a contractor team of 30 carrying out network engineering build for Virgin Media.
  • Carrying out audits of reinstatement, NRSWA site setup and uploading to internal system.
  • Overseeing successful build of 2000 home Lambourn build and arranging site visits for installation contractor to train on new expansion methodology.
Feb 2015Present

Field Manager BDUK

MJ Quinn Integrated Services ltd

Full responsibility for BDUK at MJ Quinn circa £2.5million per annum. During my time within this role, I have streamlined the reporting systems to one easy to read report generated on a weekly basis. I have also cemented a solid reputation within BT to be the 'go-to' team when a task needs doing within a short time frame.

Team:

  • 11 Teams of Fibre Cablers
  • 3 Teams of Fibre Jointers
  • 4 Teams of 'E' side Jointers
  • 1 Team of Copper Cablers

Reporting to the General Manager of Network Engineering, responsibilities include:

  • Day to day BAU running of BDUK Service Delivery at MJ Quinn
  • Coordinate with BT project managers to create a weekly deployment of resource based on local BT requirements
  • Maintain 'right-first-time' method across the workforce
  • Identify coaching requirements and implement improvement plans to improve performance within contractors
  • Develop and deliver daily and weekly reporting to senior management and BT
  • Regular site visits to contractors to ensure quality standards are maintained
  • Analyse performance data to identify any productivity concerns
Jul 2013Feb 2015

Field Manager Telecoms

MJ Quinn Integrated Services ltd

At the start of this role, I excelled at improving performance. During the first 3 months of the role I set a new company record for the largest improved area in a single quarter, and continued to improve productivity and quality throughout my time in the role. I was asked on a number of occasions to take control of a new area to improve the standard and rate of work completed.

This position involved managing as many as 50 Field Engineers and 2 NPU Engineers.

Responsibilities include:

  • Analysing previous day's data to identify areas for improvement
  • Analysing engineer performance to identify coaching requirements
  • Liaising with control team throughout the day to assist in managing work stack and resolving any engineer issues
  • Monitoring NPU activity’s throughout the day to avoid failures
  • Field visits to engineers to carry out checks on tooling/calibration and identify opportunities for the Performance Coaches
  • Checking and resolving any Customer or Candid Complaints and Quality defects found by network assessors
  • Holding monthly meetings with field engineers to keep the team up to date with current working practices and toolbox talks
Sep 2012Jul 2013

Telecoms Engineer

MJ Quinn Integrated Services ltd

Residential CAL/OMI engineer

Apr 2011Sep 2012

Residential Service Engineer

McNicholas Construction (Holdings) ltd

Virgin Media Cable Installation Engineer

Education

Sep 2000Jun 2002

New College Swindon

'A' Level Maths, Computing, Electronics