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Work History

Feb 2016Present

Vice President of Customer Experience (CX) and Behavioral Marketing

Look Listen

Following the successful acquisition of my marketing automation agency, I joined the leadership team at Look Listen, an Inc. 500 digital agency. Now leading a team responsible for uncovering Customer Experience and data insights to fuel more relevant behavioral marketing using a wide range of marketing technology. 

Jan 2009Feb 2016

Founder, Marketing Automation and Customer Experience Lead

Big Scary Cranium

Demonstrated Marketing's contribution to revenue through advanced use of customer experience mapping and marketing automation. Partnered primarily with IBM Silverpop and Oracle Eloqua to bring several Fortune 500 brands into regular use of advanced marketing automation for the first time. 

Feb 2008Dec 2008

Creative Director

JWT Specialized Communications

Working with a full service team to work on specialized campaigns for clients like Children's Healthcare, The Home Depot and Chick-fil-A.

Oct 2007Jun 2008



Writing copy, guiding creative concepts and managing creative teams for agencies and direct clients.

Oct 2005Sept 2007


IQ Interactive

Managing creative teams developing engaging online campaigns for Wachovia, Universal Studios Orlando, Merck Pharmaceuticals, IBM Partnerworld, The National Geographic Channel, Royal Caribbean Cruises, Celebrity Cruises

May 2000May 2005


Current, Inc. 

Working with Art Directors, Photographers and other creative folks to create advertising and marketing campaigns for a variety of primarily retail clients.