Ricardo Patiño

  • Sioux Falls US-SD
Ricardo Patiño

Objective

To receive a permanent full-time position in sales and customer retention, as well as work with a company or organization that values customer loyalty and quality service.

Summary

A Proven SalesmanRicardo is a quality sales professional with the natural ability to cultivate relationships with customers and staff.  He serves a diverse community with respect and consideration for both their needs and styles of communication.  As a result, Ricardo creates bonds with his customers that promote loyalty and mutual reliance.

A Bilingual CommunicatorRicardo has a lifetime of experience in bilingual communication.  He was raised in south Texas and as a result he is able to switch interchangeably between English and Spanish, making customer service in a diverse community quick and efficient.  Ricardo is able to code-switch between a multitude of cultural dialects and build relationships based on both trust and understanding with a diverse customer base.

A Community Builder

Ricardo is a dedicated husband and father who believes in building community.  He works hard to build a reputation of reliability and demonstrate that he is available to provide assistance at the convenience of those he serves.  Ricardo's commitment to outreach and helping others makes him an asset to his community and a constant contributor to any company's customer relations team.

Work History

Work History
Mar 2010 - Mar 2012

Sales Associate

Auto Zone, Inc.
  • Maintained high sales figures and won several awards for having the highest sales in the region.
  • Most experience in customer service and relationship building.
  • Passionate about customer service and brand recognition / loyalty.
  • Served Spanish speaking customers and increased diverse customer base.
  • Helped plan and maintain promotional displays, as well as coach employees on proper sales technique.
  • Operated computer and cash register, stocked merchandise, as well as other necessary tasks.
Jan 2010 - Mar 2010

Bilingual Teacher's Aide

Sioux Falls Public Schools
  • Mentored and tutored elementary school students in Spanish language education.
  • Assisted teachers in the classrooms and outside during play.
Oct 2008 - Nov 2009

Health & Literacy Advocate

Michigan Primary Care Association
  • Mentored and tutored middle school students in reading, mathematics and related studies.
  • Helped to create and build curriculum related to Hispanic health and family nutrition.
  • Promoted family health and nutrition through a school-based health initiative.
Apr 2007 - Sep 2008

Sales Associate

Auto Zone, Inc.
  • Maintained high sales figures and won several awards for sales.
  • Served Spanish speaking customers.
  • Operated computer and cash register, stocked merchandise, set up promotional displays.
Mar 2008 - Jun 2008

Teacher's Aide

Kalamazoo Communities in Schools
  • Mentored and tutored middle school students in reading, mathematics and related studies.
  • Assisted teachers in the classrooms and outside during play.

Education

Education
Apr 2009 - Dec 2010

(Credit-Degree not completed due to economic relocation)

Baker College

Skills

Skills

Bilingual English/Spanish

Customer Service & Sales

References

References

Gerald Malott

Carolina Vela

Mary Yack