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Work experience

Apr 2014Present

Freelance Admin Support

Self-Employed

Provide support for executives and managers, clerical duties, handle correspondence between personnel, conduct research and prepare reports, train and supervise other clerical staff members.

May 2010Sep 2010

Admin Support/Graphic Design

Sav-On Signs

Provide customer support and order tracking for an estimated 250-300 customers. Maintain a constantly changing sales and inventory database. Work closely with sales team and customers concerning order and design specifics. Use CRM software to manage daily data handling.

Feb 2007Apr 2010

Admin Support

ACI

Provide customer support and order tracking for an estimated 1500+ customers. Maintain a constantly changing sales and inventory database. Work closely with sales team and customers concerning order and design specifics. Use Epicor software to manage daily data handling, work order specifics, inventory management, billing and lading, customer complaint troubleshooting, daily and weekly workflow, and monthly and annual audits.

Education

Feb 2011Sep 2012

Electrician

Rio Salado College
Aug 2004Sep 2005

CNT/IT

Remmington College

Computer Networking and Information Technology

Skills

Customer Service
Serve customers by providing product and service information; resolving product and service problems.
Administrative Support
Provide support for executives and managers, clerical duties, handle correspondence between personnel, conduct research and prepare reports, train and supervise other clerical staff members.
MS Office
Specializing in MS Access and MS Excel

References

Cassandra Papich / Manager

Taco Bell 10635 Caminito Cascara San Diego 951-363-9424 [email protected] Professional. Known 4 years.

Devin Williams / Manager

Qdoba Mexican Grill Seattle, WA 206-330-9657 [email protected] Previous Employer. Known 18 years.

Mac Gillum / Self-Employed

Riverside, CA 951-791-0817 Previous Employer. Known 8 years.