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Work experience

Apr 2008Dec 2008

Inside Sales/ Customer Service Rep

Navien America


·Price quotes and delivery dates,

·Set up and maintaining a distributor and supplier databases

·Oversee contracts and orders conform to company policies and procedures

·Coordination of marketing activities

·Process verification of purchase orders

·Maintaining positive relationships with global partners, installers and wholesalers.

Aug 2001Mar 2008

Sales and Marketing Representative

Sales and Marketing Representative Responsibilities:

  • Maintenance and expanding assigned sales territories Preparation and submission of sales and marketing plans including
  • Scheduling distributors training sessions
  • Manager, Sales Operations 3/15/04
  • Liaison to outside/offsite sales colleague
  • Preparing RFQ’s
  • Accounting duties as needed
  • Resolving sensitive client issues
  • Purchase order database maintenance
  • Tradeshow coordination

Assistant Manager, Sales Quality Control 8/05-5/06


·Data and accounting management

·Liaison to branch offices and sales rep companies

·Research and resolve delinquent accounts

·Direct sales and marketing

Assistant Sales Manager, National Trade Show Controller5/06-9/06


·Increase and maintain sales revenues

·Represent the company at national trade shows and conventions

·Liaison to independent sales rep companies

·Additional duties involved marketing and public relations

Assistant Sales Manager, Southern California Region9/06-3/08


  • Increase market share and sales revenue in San Diego County,
  • Collaborate with outside sales rep companies
  • Marketing communications and correspondence,
  • Prepare rep agreements and sales proposals
May 1989Feb 2000

Traffic Manager


·International and domestic carrier selection and evaluation,

·Overseeing the packaging and shipping of finished servers and desktop computers.

·Coordinating employee activities, and scheduling of a 12-person shipping department.

·Served as an Internal Auditor during the ISO 9000 Series preparation; included writing ISO work instructions for the Shipping Department

·Monitoring of vendor-shipping agreements


Jan 2008Present

Saddleback College, in pursuit of Administration Business Degree, May 2010.

May 2001Jun 2001

Irvine Valley College certified June 2001