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Work experience

May 2015

Outreach Coordinator

Grace Tabernacle of Praise

Develop and implement all outreach and making activities

campaigning and marketing

Establish and maintain effective relationships with local, state and federal agencies, churches

Perform and supervises all communication , outreach , marketing public relations

Coordinate fundraisers

Train and develop staff

Nov 2014Jan 2015

Customer Sales Associates

Neiman Marcus

Accurately assist customer with phone order

hitting sales quote

resolve customers complaints  by following companies policies and procedures

update accounts with update personal information

respond to customer's  and company emails

contact customers through emails and phone 

Jan 2007Mar 2008

Call Center Agent


Daily functions of call center department functions

ensured activities ran smoothly and efficiently

participated in marketing campaigns and product launches

attain sales goals

meet quality control and customer service goals

resolve issue for customers following the companies policies and procedures

collect payments and notate accounts accurately 

Jun 2003Nov 2005

Assistant Manager

Sonic Drive Inn

Managing staff, training staff, resolve customers complaints, managing daily operations, banking duties, meeting financial goals, and hiring.

Nov 1999May 2003

Customer Service Sales


Managing staff, purchasing merchandise, hitting sales targets, implementing strategies to improve sales, forecasting future sales, taking care of customer service including handling complaints and inquiries  and recruiting and training new staff.

Nov 1999May 2003

Customer Service Sales



Phembotomy Certificatin

Mountain Veiw College
May 1995


Assumption High School


Knowledgeable of computers

Microsoft Words , Excel, Access