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To secure a Quality Management/Engineering position in an organization seeking a candidate with demonstrated abilities in all areas of; Quality and Process Control, Project Management, Shop Floor Management, Customer and Vendor Relations

Work experience

Aug 1999Nov 2008

Quality Assurance Manager

Superior Essex
PERFORMANCE & PROVEN ACCOMPLISHMENTS Values driven and results oriented. Cultivates and supports positive relationships with internal & external customer base as well as internal staff. Excellent business decision-making and problem solving skills Excellent interpersonal, communication and conflict management skills High level of integrity and ethical standards Trained line operators and quality operators Redesigned & implemented new processes and /management controls to resolve corrective actions. Trained and supervised personnel in performing required tasks to address and implement corrective actions Extensive experience with customers and suppliers using the DMAIC methodologies of 6 Sigma. Managed quality department and implemented quality systems (ISO, QS and TS-16949) Increased product performance of the organization to be best in the industry. Increased plant capacity by over 10%. Championed a 6-Sigma team, which lead to 50% reduction in product standard deviation. Designed and implemented an integrated shop floor system Developed inventory database to reduce data errors and improve efficiency Replaced manual data collection and inputs with relational databases in all departments Improved Product Performance by more than 200% while maintaining cost and delivery needs. Responsibilities: Direction and management of The Quality Department and implementations of quality systems. Customer service and customer retention. Problem solving and investigation Utilize both hardware and software technology to streamline information and data flows. Database design, development, control and management Analyze and Research Data. Design, develop and publish data reporting, charts and graphs. Presentation design, development and communication Staff and personnel training and development Internal and vendor auditing to include audit reporting Participate and develop standards for auditing activity based safety program
Oct 1998Jul 1999

Quality Manager

Oxford Automotive
Responsibilities: Direction and Management of the Quality Department Pursue, obtain and manage QS9000 Certification Audit of suppliers' quality systems to Oxford/QS9000 requirements Staff Training, Development and Management Preparation and submission of required launch and corrective action documentation. (PPAP, FMEA, APQP, Control Plans, etc.) Data Entry and Data Control Document Control