Sales Operations ExecutiveAn expert at applying technology to business critical needs via 20+ years of international and domestic experience plus a rare blend of leadership, operations, sales, technology, and finance skills. Significant experience in leading, selling and delivering high value business and technology solutions in high pressure, extreme quality, and high growth multinational situations. Highly skilled at building, managing, developing and motivating technical and non-technical teams in global environments. Extremely adept at developing new programs and implementing operational plans, processes and systems.
Aug 2007 - Present
Director - WW Sales Operations and Program Managment Office (PMO)
Hewlett Packard - HP Software
May 2003 - Jun 2006
Director, Global Business Systems
Sun Microsystems, Inc.
Sun Microsystems Global Financial Services- Built, implemented and managed a global Lease Management System deployed across multiple countries. The system manages a pipeline of 500+ in-process contracts with total potential value of over $100 Million. - Implemented and managed a global Asset Management System for both internal management of assets and external customer management of leasing contracts and underlying assets. The system holds 3.5 years of contract information, representing a portfolio of over $1 Billion. This contributed to $25+ million in new sales.- Created and brought to production a global automated lease quoting system, which included a monthly payment price quote for all configuration quotes available in 50+ countries with associated languages and currencies.- Chose, implemented and managed outsourced partnerships for development, integration, and process management. - Successfully completed the Sun Leadership Development Program.
Jul 2001 - Oct 2002
Director of Customer Program Management
Commerce One Corporation
Jun 2000 - Jun 2001
Director, Intl Operations
Dec 1998 - Jun 2000
Managing Director, Sales Technology
Apr 1996 - Dec 1998
Managing Director, Customer Technology EMEA
1996 � 1998FedEx Corporation, Brussels, BelgiumManaging Director, Customer Technology Europe, Middle East and AfricaAccountable for all aspects of FedEx�s customer-facing technology for over 110 countries.- Program Director for the full line of FedEx World Shipping Software� products.- Led systems integration team for high-level integrations for supply chain logistics operations of all major accounts.- Developed and managed Software Engineering, Product Marketing, Project Management, Technical Support and Professional Service staffs, which totaled 78 employees in 13 countries.- Launched FedEx interNetShip� in over 10 countries including local language interfaces.- Grew the base of connected customers from 1,800 to over 5,000 by expanding coverage and adding new products.- Increased automated package volume from 8% to over 42%, representing $200 million annual revenue.