In-House Forms Developer/Support Engineer
Garner Data Systems
*Develop and test electronic forms (e.g., Invoices, AP Checks) based on written specifications and client interviews. The forms were developed using Adobe Central (i.e., Adobe Design 5.x/Central Server 5.x), Resolutions R-Forms (i.e., R-Output Manager, R-Forms OneWorld, FormsPlus/400) on both Windows NT/2000/XP and iSeries machines, and DocPath.*Answer client questions and technical support issues via e-mail, telephone, and the internet (i.e., WebEx) regarding products.*Investigate and resolve client issues using the client’s data and determine escalation level when necessary.*Maintain internal forms (e.g., Media Request, Expense Report) using JetForm Design and Filler 5.x.*Develop and publish internal documents and product procedures using Microsoft Word and Adobe Acrobat PDF Writer.