Have been recognized as one of the lead ADP National Consultants.
Mentored up to 160 total consultants both national and international, helping with training, best practices, and shadowing all phases of a client implementation.
Helped train, mentor, and shadow up to 160 ADP consultants both National and International
Implemented ADP eTime/ Kronos Workforce core v4.x – v7.0, Navigator, Leave, Calculated accruals, Attendance, Activities, Advance Scheduler, Timecard Attestation, Calendar, Time Off Request, Org Maps & Jobs, Process Manager, eAnalysis, WIM – Workforce Integration Manager
Implemented the following industries; Banking, Education, Healthcare, Hospitality, Manufacturing, Retail, and Services, such as Alcon, Hewlett Packard, IBM, Baylor Hospital, Brooklyn Hospital, Comcast, Infoxx, Canon, Cummins, Farmers Insurance, Dole Foods, Cemex, and Sodexho.
Implemented Kronos interfaces integrating to a number of third party applications, which include employee demographics, labor level, accruals, pay data export, labor tracking, activities, scheduler, Leave, Attendance, and time Imports/Exports.
Tasked to work on difficult client requirements for out of the box solutions
Work closely between ADP/Kronos consultants on difficult client requirements to find best practice solutions Analyze complex client requirements for payroll, time and attendance, benefits, human resource policies and procedures and related financial accounting information
Conduct pre-sale meetings to identify and create a pre-sales implementation analysis that is used to complete the ‘Statement of Work Conduct product demonstrations, specifically addressing client needs Work on development and enhancements to product and service definition Communicate information to associates regarding new releases and product enhancements Responsible for the successful implementation of the various components of a ADP and Kronos Time and Attendance Account Implementation Project Produce materials for on-going client support Continuous improvement training on Workforce/ADP products
Produced PowerPoint presentation materials for employee meetings, sales calls and client training of up to 150 employees
Train as many as 25 people in advanced ADP eTime/Kronos Workforce classes
Designed technical solutions to problems identified and negotiating solutions to issues uncovered during implementation
Confirmed sales information via scheduled turnover meetings and ensuring smooth transition of new clients from sales to conversion
Tested and trained pilot software programs distributed throughout National Accounts
Coordinated, ordering, billing, and hardware installation