IT Director Resume Samples [+ 2 Examples]

IT Director Resume Summary

IT Director Resume Summary Example

Global IT Director with 23 years of experience in implementing new products to streamline billion dollar products for consumer goods and manufacturing companies.

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IT Director Resume Work Experience

IT Director Resume Work Experience Example

IT Director

• Construction of a wired network for the Internet, IP phones, CCTV system, coaxial cable for HD camera in the company.
• The wires are arranged in the connection plate, inserted into the holder and connected to the switch.
• Install the EXPy Center system and connect it to the server storage to receive call recordings.
• Install and configure a windows server that includes Active Directory, Group Policy, and Join Users in a Domain.
• Operate the company's fingerprint devices and connect them to the local network for easy management of fingerprints of ACME employees.
• Configure the router and wireless network and connect the access point in the company.

IT Director Resume Example

IT Director

• Implemented ServiceNow as ITSM solution enabling a step change in ACME's ability to govern the ITSM processes.
• Led ServiceNow COE which delivered vision and roadmap for ServiceNow at ACME, design standards, and commercial model.
• Launched new IT Operations Analytics service for ACME's global offices.
• Created AI Ops program for ACME covering metrics, telemetry and log data to improve MTTR and reduce P1 incident volume.
• Led ITIL and DevOps certification training programs for ACME's South American IT teams.