Front Office Manager Resume Summary Examples
Front Office Manager Resume Summary
Front office manager responsible for management of front office assistants, boutique, guest relations, Concierge, reservations, Airport Representatives, telephones, valets, travel desk.
Senior Office Manager Resume Summary
Responsible for the efficient functioning of 6,500+ employees through a range of administrative, financial and managerial tasks for New York, HQ. Handling of daily functions including organizing, coordinating, and communicating with external partners, and internal team to ensure efficient operations.
Front Office Manager
Front Office Manager Work Experience
Front Office Manager
2019-Present
- Responsible for Front Office and night operation that includes leading and managing all sections of the Front Office Department in order to ensure the highest service standards.
- Monitoring the Front Office employees to make sure all guests receive prompt and personal recognition.
- Maintaining great relationships with all departments and understanding the dynamics of how they operate and impact each other
- Highly Skilled on Systems - GXP, Opera, Marsha, Oracle, OTA extranet, MRDW, Fiat, Glory Cash Management
Senior Front Office Manager Work Experience
Senior Front Office Manager
- Front Office Expert involved in supporting and training associates/managers from other locations.
- Operational Leader cover at weekends in absence of shift supervisor.
- Responsible for monthly analysis of departmental performance and ensuring all brand standards are in line with CXEP guidelines.
- P&L Critiques and lead monthly department and operations meetings to update all departments on CXEP operations.
- Monitoring the team performance with monthly, quarterly and yearly review highlighting key areas of improvement.