I am a software integration and client service specialist, with nearly two years of experience in the cloud accounting field. My strongest areas include learning, implementing, setting up, and training in software, client assistance with regards to cloud-based software, and internal procedure documentation.

Work experience

Work experience

Client Success Associate

Jan 2016 - Mar 2016
HPC Technology Group LLC

I performed a number of tasks, including but not limited to: new client onboarding, client info gathering, software setups, sales follow ups, engagement letter creation, tax client assistance. 

Onboarding Specialist

Aug 2014 - Dec 2015
Cloudsourced Accounting LLC

New client onboarding, software setups, client training on accounting and payables/receivables  tracking software, client billing and follow up on open receivables, internal procedure design and documentation, client info gathering, bookkeeping assistance. 



MFA, Electronic Music and Recording Media

Aug 2005 - May 2007
Mills College, Oakland CA

Professional-level training and experience in audio engineering, audio synthesis, recording, editing, and mastering, using the latest software and hardware.

BA, Interdisciplinary Computing and the Arts

Jan 2002 - Jun 2005
University of California, San Diego

Extensive experience learning and implementing many software environments and computer systems.

Software Expertise

I have professional experience and expertise in the following software brands and types:

Xero - - Receipt Bank - Accelo - Podio - Acrobat DC - Remote Desktops - Webinar programs (all) - HubSpot - PandaDoc - PhotoShop - Excel - Word Processors - Max MSP and other audio programming environments - ProTools and other audio editing and mastering environments - Google Sheets, Docs, and all other Google products - Smart Vault and other secure cloud document systems