Download PDF

Background Summary

As an 18 year veteran of the insurance industry, I have had the opportunity to work in many multi-faceted insurance positions. I have extensive knowledge of property casualty concepts, practices and procedures. I continuously strive to ensure department goals and standards are upheld. Specializing in the reviewing and evaluating books of business for the degree of risk, demographics, target market shifts, and economic trends impacting consumer purchasing. With this diversified background, I am able to move and interact within the many departments that make-up the insurance nucleus.

Work experience


Underwriter for 14 years

An Analytical, results driven underwriter with extensive involvement in regulation, marketing, IT, rating, and product development. Predominant experience in Auto, Home, Fire, Boat and Umbrella. Recognized as a company expert by senior management in matters of risk selection, DIO regulation, analysis and fraud. Primary states: NJ, NY, PA, CT.

Account Manager

Travelers Insurance Company

Commercial Lines Account Manager 

Involved in all day to day aspects of new business and renewal account management of Property, General Liability,  Crime, EBL, Inland Marine, Workers Comp, Auto, and Global Coverage. Developed not only underwriting disipline, but deplimatic and nigotiating skills while working in concert with NipponKoa, a Japanise Insurance Company working in the U.S.

Business Analyst

Pinnacle Network

Consultant Commercial Lines Systems Support Consultants for agents and insurance companies.

Provided vital support on the 2006 BOP roll-out project for AQS Software System. Effecting both the ultimate client and the company’s creation of a base system to support this line of business.Involvement with other lines of business including but not limited to: Auto, WC, Property, Package, and GL.

Program Support Analyst

S.H. Smith & Co., Inc.

E&S Program Analyst

Constantly achieving top performance standards in every position by working on root issues with quantitative methods and presenting a mission statement, time line, and results to be accomplished.Hard analysis of E&S. underwriting programs including data mining, spreadsheet preparation and proposal creation for potential carrier adoption of existing program business. Project completion is timely and complete in every instance. Adoption of programs by “A” rated carriers. I posses twenty years of continual growth in the insurance industry. 



State University College at Buffalo
Apr 2011Apr 2011



Lynette Dauphin

I have had a 15 year business relationship with Ms. Dauphin. She originally trained me in becoming an underwriter.

Steven Ruszala

I have know and worked with Mr. Ruszala for 20 years. He has held Underwriting Management and Compliance Supervisory positions.


Commercial/Personal Lines Experience
                                                                 Lines of business         Auto (Commercial and Personal)    Home                                              Charter Bus Package                                          Fire                                                  Umbrella                      WC                                                  Boat                                                Petroleum Dealer GL                                                  Umbrella/Excess                              Educational Liability   Additional Skills       Four years of fraud training from the D.O.I. in NJ    Web site alteration on Blue Elvis Software   Internet research on existing accounts to locate adverse issues      Internet Research on Federal Data on E&S programs for Proposal incorporation.   Team member for agent quoter creation                                         Made sure support functions/personnel ran smoothly by solving pressing issues  

Underwriting Agent Reviews

Excel/Word B.A Work