- Interview, enroll, and mentor eighty-two students on emotional intelligence, success strategies, time management and career goals, providing projected revenue of $2.5 million.
- As a subject matter expert, created training manuals and games to improve communication, sales and quarterly test scores which contributed to promotions and salary increases for multiple Admissions Advisors.
- Increased Admissions Advisor Knowledge Test scores by an average of 32% within two quarters.
- Mentor twenty-one peers on Salesforce software use, best practices, confidential document completion, and emotional intelligence to increase efficiency, production and retention.
- Consistently contribute content for instructor-led training, based on the ADDIE model and adult learning principles, with the purpose of increasing team work, cohesion, efficiency, product knowledge and enrollments.