Work experience

Work experience
Nov 2012 - Present

HIV Quality Specialist

Santa Rosa Community Health Centers
  • Serve as co-chairperson of the HIV Quality Improvement (QI) Committee, facilitating meetings, tracking quality data, producing reports and training staff in QI principles and other skills.
  • Coordinate project teams that work on specific quality improvement measures.
  • Partner with ADAP Coordinator to ensure electronic health data is accurate for annual reporting to funders.
  • Support HIV Program Manager with budget, interviews, payroll and other confidential matters.
  • Coordinate data gathering, audit data and systems to look for defects and incomplete data.
  • Evaluate the quality management program, making changes and adjustments as needed.
Apr 2011 - Nov 2012

HIV Data Specialist

Santa Rosa Community Health Centers
  • Maintained a system to track required data for grant reporting to the county, state and federal governments.
  • Completed reports to funding agencies as required. Contributed as a member of the Vista HIV Program QI team, tracking data, participating in QI projects and producing reports as needed
  • Served as ADAP Enrollment Worker, enrolling patients in AIDS Drug Assistance Program to pay for medications
  • Lead, organized and facilitated the Vista HIV Consumer Advisory Board in quarterly meetings Facilitated staff meetings, lead team building exercises
Jul 2010 - Apr 2011

HIV Program Specialist

Santa Rosa Community Health Centers
  • Tracked and maintained data for grant reporting within various programs and medical databases
  • Generated and distributed reports that support the HIV Healthcare Network
  • Enrolled patients in ADAP insurance to pay for medications
  • Headed the Community Advisory Board for Santa Rosa Community Health Centers HIV Team
  • Collaborated with leaders of the HIV Network to establish effective data reports, patient surveys and quality measures
Jan 2010 - Apr 2010

Clinic Clerk - County of Sonoma Center for HIV Prevention and Care

  • Prepared and maintained patient charts
  • Checked in patients, scheduled appointments, preformed front desk duties
  • Entered services and patient data into ARIES, Avatar and Scheduler
Jul 2008 - Dec 2009

Assistant to Director/ Admissions Director

Lightwork Seminars, Intl
  • Administered (CRM) customer relationship database to develop relationships with students before, during and after their attendance in classes
  • Recruited, registered and followed up with students for all courses offered
  • Edited DVD series using Adobe Premiere and Encore, created flyers and other graphics
  • Contributed articles to monthly newsletter and created PowerPoint presentations
May 2007 - Dec 2009

Trainer & Practitioner

Lightwork Seminars, Intl
  • Trained and certified students as practitioners of the ThetaHealing modality for personal and professional growth, facilitated practice groups
  • Created syllabuses, training goals and measures
  • Provided personal and professional success coaching
Mar 2007 - Aug 2008

Marketing Coordinator

University of California, Santa Barbara, College of Engineering
  • Coordinated video production shooting schedule for the Institute of Energy Efficiency Assisted with creation of flyers and marketing materials
  • Coordinated print jobs, solicited quotes, managed distribution of publications
  • Analyzed surveys for admissions and recruiting purposes
Jan 2007 - Feb 2008

Nelsonjobs Coordinator

Nelson Family of Companies
  • Developed, implemented and managed a" Candidate Touch Program" for NelsonJobs candidates
  • Created and presented material for New Employee Trainings
  • Worked closely with Talent Relationship Management team and IT department to streamline and incorporate Touch Program within all Nelson business units
  • Managed an average of 2000 client postings on the NelsonJobs website
  • Established, distributed and analyzed online survey for
Mar 2006 - Jan 2007

Internet Recruiter

Nelson Family of Companies
  • Streamlined candidate tracking process, increasing worker productivity by 15% per person
  • Consistently exceeded all placement goals for 4 quarters
  • Trained incoming Internet Recruiters, updated and enhanced training manual
  • Assisted with the rollout of 6.0
  • Sourced qualified resumes from various online job boards for 5 staffing branches


Aug 2014 - Present

Candidate for Master's in Organization Development

California State University, Sonoma

Hands on program with special focus on:

  • Providing effective leadership for desired change
  • Understanding systemic and strategic dynamics affecting organizations
  • Awareness of cutting-edge methods of management and change
  • Addressing underlying causal factors 
  • Guiding the redesign of organization structures, work processes, and governance
  • Considering the needs and perspectives of relevant stakeholders
  • Facilitating group problem solving, decision making efforts, and teamwork
  • Mediating conflicting interests to develop a broad consensus for action
  • Being reflective and aware of own internal experience and interaction patterns, as these may support effectiveness with client groups
  • Acting with awareness of the social and ethical dimensions of their work
Jan 2002 - Jan 2005

Bachelor's in Economics

California State University, Sonoma

Emphasis on Public Administration



Coaching & Development

Focused on the importance of communication, authenticity and goal setting. I enjoy encouraging individuals and groups to attain worthy personal and inter-personal growth through coaching, training and wellness.

Training & Facilitation

Proficient in facilitating groups through processes to enhance and align personal, interpersonal and team effectiveness. Knowledgeable in training techniques and methods.

Quality and Data

Increased effectiveness within organizations and teams by developing and implementing improvements to existing processes and strategies.

Computer & Specialty Skills

Proficient in Microsoft Office, eClinicalWorks, ARIES,STATA statistical software, CBIS (Cincinnati Bell Information System), VCG Staff Suite, ACT!; Basic/Intermediate in BridgeIT, MS Access, Adobe Photoshop, Illustrator, & InDesign, HTML, CSS, Dreamweaver

Committees and Memberships

  • Employee Recognition Committee
  • Wellness Committee
  • HIV Program Leadership 

Trainings and Certifications

National Quality Center Certifications

  • Total Quality Leaders
  • Trainer of Trainers
  • Training for Coaching Basics

Personal Development Certifications

  • Neuro-Linguistic Programming (NLP) Practitioner
  • Basic and Advanced, Manifesting and Abundance ThetaHealing Teacher Certification

Instituted for Healthcare Communication

  • Coaching for Impressive Care for Managers and Supervisors Trainer



Sara Forner/Internet Recruiter

Renata is one of the most brilliant renaissance women I have ever known. While she is exceptionally hard working, focused and skilled at her job, she is also compassionate, supportive and helpful to all those around her.

Jennifer Sedna/Content Specialist

Renata is one of the most generous and caring people I know... she is always doing something to help others professionally and personally…She should run for the presidency!

Lisa Crossett/Regional Vice President

Renata always has a smile on her face along with a "can do" attitude! She is extremely intelligent, outgoing… thinks outside the box and is willing to do what it takes to get the job done.