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Renata Franco Wilmot

Project Manager/ Academic Manager/ Trainer /Tutor/

Summary

An experienced manager and trainer with over 20 years’ exposure in designing, planning and implementing  Face-to-Face and Online training programmes and teacher training courses. A highly creative, energetic and assertive leader with over 10 years’ Programme management experience having line-managed over 100 staff in a Corporate Training Consultancy firm. I combine this with sound PRINCE 2 project management methodology, an M.A. in Applied Linguistics, a Post-graduate certificate in  HRM  and an excellent understanding of a wide range of tools to develop and deliver Face-to-Face and Online teaching and learning programmes that make best use of available technologies and resources.

Employment History

Nov 2015Present

Assistant Programme Manager, Online 

INTO University Partnerships- Head office
  • Online Course Development - providing academic leadership to new online products which are delivered to 11 partner universities
  • Line management of 12 online tutoring staff
  • Programme management of GOLD (Guided Online Language Development) 
  • Project management through course development and online build processes. Liaising with instructional designers and content authors so authored content is kept within scope
  • Creation and management of a Social Media strategy for GOLD
  • SME, authoring and content creation for an exam preparatory pre-arrival online course
  • Liaising with development team through course development processes 
  • User acceptance testing of new courses and programme enhancement
  • Tutor recruitment & performance management- creation and management of new PMPD system for Online Tutoring staff
  • Planning and delivery Online Tutor training refresher sessions, induction  using Adobe Connect
  • Use of a range of learning technologies and authoring tools (Moodle, Snagit,Powtoon)
  • Student management, performance and resource
  • Budget management & Payroll
  • Academic Research on Online Pedagogy and best practices
  • Establishing operational working practices
  • Quality assurance and programme evaluation
Sep 2012Present

International ESOL Examiner/ Online content developer

Trinity College London (Freelance )

  • Writing test plans, exam questions and materials preparation for the ISE (Integrated Skills in English) exams which test Speaking/Listening/Reading/Writing skills as well as the GESE (Graded Examinations in Spoken English) exams which test oracy skills.
  • Conducting exam sessions for candidates as young as six years old, teenagers and adults from various nationalities both in the UK and overseas. 
  •  Having a flexible, culturally -sensitive approach to problem-solving,and liaising skills with different stakeholders such as centre reps, teachers, coordinators, school principals and directors.
  • Creating useful feedback sessions for teachers in charge of exam preparation classes who need tips and ideas on how to better prepare their students for the exams.
  •  Member of the materials development team designing exam preparation materials for the online learning management system.
Jan 2015Oct 2015

Teaching Fellow (Fixed-term contract)

QMUL- Queen Mary University of London
  • Successful business proposal bid writing which won the Language Centre a bid for QMUL staff to collaborate internationally with Reading University in delivering teacher training workshops for Brazilian university teachers.
  • Teaching EAP on the International Foundation and the In-sessional support programmes to both home and international students.
  • Responsible for IFP students' pastoral care, marking and assessing written and oral work, as well as material design and lesson preparation.
  • Active team member in the IFP's personal development sessions which involve preparing students to develop soft skills, study skills and oracy skills through debates, discussion forums, presentations and cultural activities.
  • Appointed to write materials and design a new bespoke EAP In-sessional course for the 'Science Without Borders' students. This is a Higher Education Brazilian Government scholarship programme which is managed by the UK HE International Unit.
Aug 2014Sep 2014

EAP Pre-sessional Tutor (4-week course)

SOAS University of London
  • Delivering the EAP lessons through lectures, seminars, tutorials with appropriate guidance and support for students.
  • Taking part in standardisation meetings, marking, giving feedback, developing materials and assisting all programme-related tasks.
Apr 2014May 2014

EAP Tutor (4-week course)

Anglia Ruskin University
  • Delivering EAP programmes for Business Pre-sessional international students.
  • Assessment, essay-marking, standardisation meetings
  • Dealing with student requests and queries in personal tutorials.
  • Liaising with management and teaching staff to organise and develop teaching materials.
  • Providing detailed feedback in progress reports.
Sep 2012Dec 2013

EAP Tutor (Fixed-term contract)

King's College London
  • Delivering EAP courses for the International Foundation Programme & Science Foundation, Pre-Masters, Pre-Sessional and Insessional programmes.
  • Assessment, essay-marking, standardisation meetings.
  • Dealing with student requests and queries in personal tutorials.
  • Liaising with management and teaching staff to organise and develop teaching materials for the VLE.
  • Providing detailed feedback in progress reports.
  • Active member of the TEL group
Jun 2012Sep 2012

Programme Coordinator (Fixed-term contract)

SOAS University of London
  • Providing administrative support and assistance to the Head of English Language Programmes to ensure the effective and efficient running of the Pre-sessional Programmes.
  •  Line management of twenty staff
  • Operational management of the EAP pre-sessional programmes.
  • Quality assurance of the programmes.
  • Monitoring applications, student placement and organisation of timetable.
  • Dealing with student requests and queries.
  • Running of staff induction, standardisation and class representative meetings.
  • Liaising with IT and library services.
Oct 2008Jan 2012

Teacher Trainer/ Teacher

Bell International Institute
  • Teacher trainer at the Bell Teacher Training campus:  

- STEP course for Japanese primary and secondary English teachers.

-Technology Enhanced Teaching

- Language Development for teachers.                

- Methodology for Bavarian Teachers.                                     -

- Teaching Business English.       

  • General and Business English teaching to groups and one-to-one groups of students-all levels.
  • -ESP courses: Aviation English and English for Nursing.
  • EAP preparation and TEEP exam preparation.
  •  IELTS, FCE, CAE and CPE exams
  • Creation of Business English course outlines, syllabus design and materials development.
  • Proficient user of IWB and software (Promethean-Active Studio and Smart boards).
Sep 2009Sep 2010

 21st Century Skills Trainer

Elite International Careers
  • Consultancy and Corporate training: Leaderships skills, Communication skills and Business skills.
  • Designing and delivering both technical and behavioural bespoke  training solutions.
Sep 2008Jan 2009

ESP Tutor

Chelsea Football Club
  • ESP training to the management staff, footballers and accompanying  family members.
  • Programme design and delivery including needs analysis and assessment.
Jul 2006Aug 2008

Director of Corporate Training 

UP Language Consultants
  • Operational management and line management of over one hundred staff (remote and face-to-face).
  • Course planning, design, delivery and quality assurance.
  • Staff recruitment programme design.
  • NPD, technical proposals and Clients’ needs analysis through international testing.
  • Staff training and development.
  • Delivery of non-core CELTA input sessions
  • Interdepartmental liaison with IT, Sales & Marketing and HR departments in strategic decisions.
  • Product and service presentations.
Feb 2006Jun 2006

Director of Studies

Elite College
  • Responsible for branch management, client needs.analysis and course design.
  • Recruitment, management and induction of new staff
  • Budget management and Payroll.
  • Responsible for British Council accreditation.
  • Teaching exam classes (IELTS, Cambridge CPE,CAE and FCE)
  • Teaching Portuguese as a foreign language to adults.
Jan 2004Nov 2005

Business English Teacher and Teacher Trainer

UP Language Consultants
  • In-service Teacher Training workshops.
  • ACT CELTA trainer for non-core input sessions
  • Business English Language training to corporate clients.
  • Academic Leader and trainer in topic-based weekend. immersion programmes on: Presentation Skills, Negotiation Skills, Team Development and, Meetings.
Apr 2003Jul 2005

Academic Director/ Partner

PBF
  • Development and implementation of Marketing and Business plans.
  • Development and delivery of training programmes and operational activities.
  • Staff Recruitment, In-service training and payroll.
  • Line Management of teaching and reception staff.
  • Internal communication and events organisation..
  • Student recruitment and Marketing campaigns design and implementation.
  • Creation of a weekend topic-based camp: English World Camp
Jul 1995Jul 2002

Coordinator/ English Teacher

PBF
  • Line management of teaching staff.
  • Staff recruitment and Timetabling.
  • In-service training and induction meetings.
  • Teaching English to Young Learners and Teenagers (all levels).
Nov 2002Mar 2003

Guest Services Cast Member

The Walt Disney World Company
  • Guest hospitality.
  • Full customer service training on: Guest service, Food and beverage and Quality Control.

Professional Qualifications

2014

PRINCE2 Foundation in Project Management

The Knowledge Train
2012

M.A. in Applied Linguistics & ELT

King's College London
2012

CELTA- Assistant Course Tutor

Bell International
20062009

DELTA

IH London
2007

Post Graduate Certificate in HRM

FGV
2005

EMPRETEC- Business Entrepreneurship

Sebrae
2005

B.A. in English Language Teaching and Literature

PUC-SP
2002

CELTA

UP Language Consultants