Summary

Senior finance operations professional with expertise in retail and brokerage account management, investments, insurance, financial planning, and wealth management. Strong knowledge of fixed income securities, equities, derivatives, securities lending, and collateral account management. 

Career Achievements

  • Planned, developed, and executed marketing strategies, resulting in $14 million growth in assets.
  • Increased team sales production by 33%.
  • Spearheaded multiple operational process improvements.
  • Advocated for new wealth channel initiatives to increase production.
  • Awarded 14 Team Best Shot awards for driving results, and exceeding expectations.
  • Intermediate Excel, Microsoft Office Suite, Thompson One, Smartstation 2.0
  • Profound ability to undertake difficult mandates and meet tight deadlines.

Education

Education
2012

M.B.A- International Business    

Nova Southeastern University
2010

B.Sc- Bachelor of Science Finance

Nova Southeastern University

Work History

Work History
2007 - 2015

Senior Registered Client Associate      

Wells Fargo Advisors, Fort Lauderdale, FL
  • 7 years of broad experience in financial services, retail, private bank and wealth planning, sales and services.
  • Administered client account database(CRM) supporting portfolio valued in excess of $350 million.
  • Performed research to develop strategic plans and identify portfolio growth opportunities.
  • Reviewed accounts and financial statements, to identify asset risk and forecast cash flows.
  • Identified and resolved complex accounts' exceptions, resulting in retained assets and increased client relationships.
  • Monitored daily cash distribution reports, periodic bank account funding, and internal/external transfers.
  • Processed security transfer, equities, options, and fixed income trades .mdaily.
  • Processed domestic and international wire transfers, Direct ACH credits/debits and bill payments.
  • Gathered and organized information on problems and procedures.
  • Negotiated managed advisory account fees with clients.
  • Managed the training and on-boarding process for new staff.
2006 - 2007

Client Service Representative              

Wachovia Bank, N.A., West Palm Beach, FL
  • Serviced the opening of new bank accounts.
  • Conducted month-end transactions, reconciled bank statements, credit card statements, and daily sales targets.
  • Educated clients on product and service offerings with the objective of expanding relationships.
  • Collaborated with internal customers in the: Wealth Management, Investments, and Insurance departments to develop and match products that addressed evolving customer needs.

Affiliations

  • Member – National Association of Black Accountants –NABA
  • National Black MBA Association-NBMBAA
  • Nova Southeastern University Alumni Association