- San Francisco CA
Managing day-to-day inventory tasks which includes troubleshooting technical issues while providing support to customers
Collaborate with Sales to build strong partnerships and help provide guidance to customers' inquiries.
Ensure supply of International phone numbers meet demands while developing strong partnership with various international Providers.
Document on-going processes, particularly for current Carriers for future improvements.
Lead in accelerating Emerging Products within Operations and Sales. Working with various Partners, Engineers, Product Managers, and Account Managers to streamline processes to better enhance customers' experiences and provide best practices to the field.
Led multiple systems and process improvements that impacted day-to-day efficiency. Worked with cross-departmental teams such as Operations, Sales, Product Marketing, Finance, and Master Data Management to ensure pricing and products were successfully released to the Online Store and various channels
Led cross-functional effort around Price Book (a catalogue documenting devices and volume pricing lists for sales channels to leverage when interfacing with clients). Maintained daily communication with multiple business units to resolve issues related to Price Book. Streamlined processes for End-of-Life products and Price Book.
Microsoft Word, Excel, PowerPoint, Access, Outlook, Visio, SAP
Fashion, Fashion Blogs, NPR, Family Brunches, Podcasts, Window Shopping, Practicing Vietnamese, Flats