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Work experience

Jun 1996Sep 2008

Senior Program Coordinator

American Society of Civil Engineers
  • Provided administrative support for the Executive Committee on Professional Practice and its 13 constituent committees.
  • Absorbed 80% administrator decrease, from eight Program Coordinators to one, by reorganizing information transfer systems, computer filing systems and hard copy systems.
  • Re-aligned committee responsibilities and bridged gaps between competing factions by using interpersonal skills to persuade committee leaders to communicate more openly and come to agreements.
  • Acted as first point of contact for all Professional Practice general information questions, through phone and email, with worldwide ASCE members and frequent direct communication with all 210 staff  members on site.
  • Assisted in the compilation and dissemination of minutes taken at bi-annual meetings of the Executive Committee and 13 constituent committees in various cities across the US.
  • Managed the Professional Issues web pages including updates, expansion and re-design. Created the written wording, spatial design, choice of formatting, choice of links and updating of form data and content on all the web pages related to
  • Oversaw the entire the Order of the Engineer Program:  created solicitation letters, solicited nominees, administered committee awards programs and designed the website appearance, online forms, scripts and questionnaires at
  • Purchased, stored and shipped all products related to the Order of the Engineer to any location that the ceremony was to take place. Collected all related funds and forwarded to Accounting.
  • Designed and coordinated work for all Professional Practice committee books, brochures and reports.
  • Developed and created templates for more than 20 types of yearly awards; coordinated printing and shipping to over 100 awardees annually.
  • Oversaw administration of the Professional Practice Leader Education and Development (LEAD) Program, an eight month course designed to enhance rising leaders’ and engineers’ confidence and skills.
  • Wrote a quarterly State of the Order of the Engineer Report and a yearly report with projections about the general health of the program and its future prospects.
  • Re-created a video program that helped engineers to think in terms of design problems. Re-wrote and edited the video program booklet, had the video portion of the program digitized, re-designed the packaging and re-priced the product. Net gain was approximately 80% of sales.


Jul 2000Sep 2008

Bachelor of Science in Business Administration, Business Administration - HR Focus

Strayer University


Human Resources MBA Program, 2004 - 2008

Related Courses:Research and Strategic Communications, Financial Management


Bachelor of Business Administration, Cum Laude, 2003

Related Courses:Principles of Organizational Behavior, Business Ethics


Adobe Dreamweaver
Adobe Illustrator
Adobe Photoshop
Adobe Acrobat
MS Outlook
MS Access
MS Excel
MS Word


A Senior Program Coordinator seeking to apply highly developed administrative and interpersonal skills to an Administrative Assistant role in a high growth company with considerable advancement opportunities.


Briefly, my qualifications include:

  1. More than 12 years providing administrative support to the 210 members of the Executive Committee on Professional Practice and its 13 constituent committees of American Society of Civil Engineers (ASCE).
  2. Conflict resolution skills and ability to persuade others to work together to meet organizational goals.
  3. Multi-tasking and versatility, willing to rise to any challenge whether it be designing web pages, event planning, or record keeping, among other skills.
  4. Ability to create databases using Access, keep financial accounting records using Excel and create web pages using a variety of technologies.
  5. Communicating through direct interpersonal contact, letter writing, answering emails, telephone contact, brochure creation, report development and video re-designing.
  6. Highly-organized team player.
  7. Enthusiasm for and dedication to the job and organization.

While our dependence on computer systems and the internet continues to grow, the ability to persuade people to work together in a high functioning environment is essential to organizational growth and development. My experience and educational background can help meet those needs.


Interest in joining a high growth organization in an administrative assistant role. With a solid background in administration and committee facilitation, coupled with my Bachelor of Science in Business Administration, I know I can make a positive contribution to any organization.

Other interests include management, human resources, training, writing, editing and journalism.


Jan 1993Present

Office Specialist Office Specialist

General Communications, Incorporated