Work History

Work History
Apr 2014 - Present

Event Planner

County of Riverside/Parks-Recreation

  • Generated revenue increase of over 3000% on first corporate event in opening year
  • Organized and coordinated Public Service Workers/Food Service Workers for a functional area within a department in accordance with departmental goals and objectives
  • Assumed full administrative responsibility in the absence of Customer Service Manager, investigate complaints and recommend corrective action as necessary to resolve complaints
  • Establish and maintain effective working relationships with the public, community and government organizations
  • Interview prospective employees, train and evaluate service team for events
  • Identify Convergence software issues, resolve issues with software engineers 
Aug 2010 - Nov 2013

Event Planner

Eagle Glen Golf Club Corona CA

  • Achieved 62% of 2013 sales goal in first 60 days of new fiscal year, generated 75% of 2012 sales goals by first quarter and surpassed 2012 sales goal
  • Processed BEO for Sales Dept with sales over $1 million annually, SMERF market sales expanded by 42% in facility of over 10, 000 sq ft.
  • Salesforce CRM application, Jonas Club Management software and Sage ACT, Cvent Supplier
  • Coordinate arrival of vendors, assess AV needs, timelines, menu options, room layouts, arrange tastings and rehearsals
  • Trained & coordinated over 25 Banquet Servers, Banquet Captains and Administrative Assistants
Apr 2005 - Jul 2007

Operations Analyst

Lowe's Home Improvement Riverside , CA

Operations Analyst  

  • Recovered approximately $1. 2 million after creating and implementing new special order procedures
  • Increased District quarterly audit scores by 60%, improved Receiving Department quarterly audit scores by 51%
  • Researched and recovered physical/book inventory monies and created action plan to correct inconsistencies for EOM procedures
  • LP District Manager/Store Manager implemented process for all district stores, continued analytics required on day-to-day basis to maintain accuracy
  • Effectively train new processes to Team Members, Coaches, and Managers to ensure book and physical inventory accuracy
Dec 1995 - Apr 2005

Inventory Control Specialist

Home Depot

Riverside, CA

Achievements:

  • First in Company to attain 24 consecutive months of 100% on division quarterly audits
  • District Audit Team Leader for Quality Assurance;shrink plan achieved and surpassed by 37%
  • HR Assistant, train department supervisors on shrink plans, utilized computerized scanning and Warehouse Management System
  • New Hire orientation- May 2009- August 2010 Plumbing & Paint  Sales Dept
Feb 1993 - Jan 2003

Food and Beverage Manager

Quincy's Resturaunt

Food and Beverage Manager Take 5 Lounge Anaheim, CA

  • Increased profits by 10% in highly competitive Orange County location
  • Reduced employee turnover by 20% and significantly increased productivity by introducing a performance management system that recognized employee contribution
  • Supervised handling and prep of food, compliance of quality control standards
  • P&L responsibility, inventory, recruiting/training of staff
  • ServSafe Managers Certificate.