Rose Eggleston

Rose Eggleston

Professional Affiliations

Summary

A creative and innovative training and development professional with experience in multiple environments: including executive recruiting, banking and corporate training – classroom and e-learning formats with a global scope.Demonstrated success in all levels of the learning development cycle: planning, analysis, design, development, delivery/implementation, and evaluation.Highly skilled facilitator, coach, motivator, and team player.Exceptional written and oral communication skills, including technical writing/editing and presentation skills to all levels of the organization, and clients.

Work History

Work History
Aug 1998 - Mar 2009

Learning Facilitator

http://www.heidrick.com
  • Facilitated learning solutions on such topics as new employee orientation, interviewing skills, team development, change management, proprietary software, and computer training
  • Analyzed training needs and objectives firm wide
  • Designed training modules (classroom and e-learning format), and training documentation (job aids)
  • Delivered training in classroom, e-learning and one on one formats,
  • Measured effectiveness of training
  • Tested new systems and products
  • Evaluated off-the shelf training tools and resources for inclusion in internal programs
  • Traveled to Heidrick & Struggles offices to facilitate training sessions
Aug 1995 - Aug 1998

Commerical Sales/Credit Training Coordinator

http://www.FirstMidwest.com
  • Facilitated new employee orientation, credit sales and customer service training sessions
  • Designed training modules and training documentation
  • Traveled to branch offices to facilitate training sessions
  • Measured effectiveness of training
  • Evaluated off the shelf tools and resources for inclusion in learning programs
Jan 1992 - Jan 1995

Account Administrator Section Manager

http://www.bankofamerica.com
  • Managed staff responsible for processing commercial credit loans into bank database
  • Monitored and evaluated performance of employees
  • Hired and trained new employees
Jan 1983 - Jan 1992

Documentation Specialist/Supervisor

http://www.bankofamerica.com
  • Supervised staff responsible for reviewing commercial credit agreements to ensure they adhered to bank and federal policies and regulations.
  • Monitored and evaluated performance of employees
  • Hired and trained new employees
Jan 1982 - Jan 1983

Job Analyst

http://www.bankofamerica.com
  • Interviewed bank employees to determine job duties and skills required for their position
  • Wrote job descriptions based on data gathered in interviews with employees
Jan 1980 - Jan 1982

Verification Supervisor

http://www.bankofamerica.com
  • Supervised day shift staff responsible for processing MasterCard/Visa payments on IBM 3790 machine
  • Monitored and evaluated performance of employees
  • Hired and trained new employees
May 1979 - Jan 1980

Evening Force Supervisor

http://www.bankofamerica.com
  • Coordinated bank’s high school work program
  • Supervised high school students responsible processing MasterCard/Visa payments on IBM 3790 machine
  • Monitored and evaluated performance of students and provided feedback to school
  • Interviewed and trained students

Education

Education

Certifications

Certifications

Microsoft Certified Application Specialist

Certiport

SHRM HR Generalist Certificate Program

Society of Human Resources Management

Human Resource Development Institute Program

American Society For Training & Development