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Work experience

Sep 2010Present

Shift Manager

Pizza Hut
  • Handle cash on hand for store
  • Performed opening and closing of the store, including verifying deposits, cash and till settling, and cleaning duties
  • Run shifts with 10-15 employees under my management
  • Assisted with general facility operations, employee scheduling, handling performance checks, selling products, and responding directly to customer-related issues.
  • Experience with point-of-sale systems and credit card processing systems.
  • Created new projects to improve business functionality by organization and customer relations.
Jul 2012Oct 2012


Studio One 2 One

  • Shot studio portraits for clients
  • Assisted clients with sales of photo packages
  • Maintained clients orders 
  • Assisted customers through out their shoots
  • Gained valuable commission based sales experience
Mar 2010Sep 2010

Merchandise Pick Up Associate

  • Loaded/Unloaded trucks regularly handling in excess of 50+ lbs
  • Kept inventory on back room as well as maintaining customer database by regular updates on customer information
  • Kept back room clean and organized
  • Delivered customers packages to their vehicles
  • Provided constant customer service
  • Experience with SNC Inventory systems
  • Completed online orders for pick up and helped in-store customers.
  • Evaluated store inventory to add unavailable products to online inventory.
Oct 2008Mar 2010

Referee/Sales Associate

Gatsplat Paintball

  • Referee for paintball games
  • Assisted with general facility operations, selling products, and responding directly to customer-related issues
  • Experience with point-of-sale systems and credit card processing systems.
  • Made direct connections with customers so as to find out their needs and wants in their paintball experiences
Mar 2006Oct 2008

Office Cashier

Brookshires Grocery

  • Worked in the cash office handling money for store
  • Prepared deposits and was directly accountable for upwards of $15,000 per day
  • Direct supervisor of 10-15 employees per day
  • Counted and cleaned cash pans
  • Cashed checks
  • Handled bill pay for customers
  • Worked with returns for customers
  • Worked as a cashier
  • Provided continual customer service on a daily basis as part of Brookshire's customer friendly policies


Aug 2008Present

Bachelors In Progress

University of North Texas

After high school I attended the University of North Texas, where I am currently working towards obtaining my Bachelors Degree majoring in Sociology while minoring in History. With graduation from UNT upcoming in May 2013, I plan to then work to obtain my Masters Degree in Sociology with a focus on Social Reform for Impoverished Communities and People. 

While studying at the University of North Texas I took a variety of courses so to better benefit myself after college. These included:

  • History courses
  • Kinesiology courses
  • Hospitality courses
  • Quantitative/Qualitative Data Collection courses


  • Maintained 3.0 GPA as well as Academic Good Standing
  • Vice president of the University of North Texas Paintball Team
Aug 2009May 2010

Associates Obtained

North Central Texas College

To finish my basic degree classes I attended North Central Texas College for 1 year, where I obtained an Associates Degree while maintaining a good standing academic record.

May 2008Aug 2004

High School Diploma

Allen High School

Graduated May 2008 from Allen High School with a 3.5 GPA, putting me in the top 25% of a student body of 1300+ students.


Operating Systems: Windows XP, Vista, Windows 7, Mac OS X
Adobe Photoshop, Lightroom, Illustrator
MicroSoft Word, PowerPoint, Excel


To find full or part time employment while pursuing my education at the University of North Texas while, at the same time, gaining valuable real world work experience.


Highly experienced Customer Service professional. Able to handle a high volume of customer calls in a fastpaced environment, with minimum supervision, while maintaining emphasis on the highest quality of consumer service. Excellent listening skills, oral and written communications. Comfortable in interacting with all levels of the organization and public. Excellent problem solving and negotiating skills. Able to make decisions independently and quickly with minimal escalations. Enjoys learning new programs and processes. 

Awards and Achievements

  • ATPI Winter Conference, Architecture competition - 3rd Place (2008)
  • ATPI Winter Conference, Time Exposure competition - Honorable Mention (2008)
  • ATPI Winter Conference, On-Site Short Film Contest - 3rd Place (2007)
  • ATPI Top Program Competition, Allen High School - 1st Place (2006)

Other Skills

  • Great customer service skills from working in retail and the grocery business
  • Quick learner and self-motivated; work well with little direct supervision in fast pace environments
  • Excellent in-person/over-the-phone customer service skills
  • Great with modern technology and computers