Reema Mishra

  • New Jersey


Detail-Oriented, motivated  and experienced projects and process manager in varied industries: Financial Services(Investment Banks, Credit Rating Services and Insurance) Manufacturing(Imaging Products, Electronics, Steel and Diamond Mining)

Work History

Work History
Nov 2009 - Present

Assistant Vice President

  • Actively managed all functions related to critical regulatory project implementations in the areas of Dodd-Frank, ESMA and EU Program
  • Created detailed departmental procedures and manuals combining workflows and procedures for global teams
  • Established and managed releases for global high-profile and large actions at Moody's
  • Mentored and coached associates resulting in a 20% decrease in error rate
  • Established metrics and measurements processes and MIS reporting for Senior Level Management
  • Excelled in implementing successful full lifecycle process development projects globally
Aug 2002 - Jun 2009

Process Consultant, Senior Quality Engineer

Mahindra Satyam, India & Global projects

Process Consultant, Mahindra (formerly Satyam Computer Services Limited) global consulting assignments. 


Sep 2008 - Jun 2009


JP Morgan Chase, New York, NY
  •  As member of the PMO, provided guidance and training to PMO Portfolio Managers on PMO activities Documented and delivered the Change Management, Metrics Management, Risk Management and Project Management procedures compliant with ITIL and CMMI best practices;
  • Project participant to integration CA Clarity for the Investment Banking Technology group
  • Tracked and reported projects missing important quality parameters, by combining three tools (CA Clarity, Business Objects, Business Case) for Senior Management (CIO, CTO, and Group Heads) Planned and conducted User Acceptance testing of specific modules of CA Clarity PPM and MSP integration
Jun 2008 - Sep 2008

Project Manager - PMBOK, HP PPM

Barclays , London UK
  • London, UK, Lead team of 3 consultants to document the Project Management processes based on CMMI and PMBOK and integrated with HP PPM
  • Conducted interviews to capture practitioners expectations, project management practices from SouthAfrica, Eastern Europe and India
  • Documented project management processes integrating with HP PPM
  • Created and delivered training slides for the client's training provider, ESI International, to integrate into their delivery of PM framework
May 2008 - Jun 2008

Project Manager - Testing Maturity Model

Walmart, Bentonville, AR
  • Lead a team of 2 consultants to plan and conduct a Gap Assessment based on Testing Maturity Model(TMM) practices
  • Conducted management briefing,  structured interviews  to ascertain the practices followed in Software verification, Validation and Requirements engineering
  • Delivered a Gap Assessment Report, and provided a plan of action to improve practices to meet the goals of TMM and become a successful Testing Center of Excellence
Jan 2008 - Apr 2008


Citi GWM, New York , NY
  • Performed resource and capacity planning activities 
  • Performed Project Monitoring and Quality Assurance activities for the client
Sep 2007 - Oct 2007

CMMI Appraisal Audit

Ericsson Services, London
  • CMMI-based appraisal(SCAMPI Class A) is a formal method authorized by the Software Engineering Institute(SEI), and requires an SEI trained and certified lead appraiser to head an appraisal team.
  • Delivered the Appraisal Results and Final Findings to the organization Collected and provided Lessons Learned to Lead Appraiser and provided the appraisal data for records and Ericsson Services UK was awarded CMMI V1.2 Maturity Level 3
Nov 2006 - Dec 2006

Project Manager - SOX Assessment 

Sony, London
  • Planned and conducted a Process Analysis to bridge the gaps for SOX assessments and identified the areas for improvement Identified the process gaps with respect to CMMI Maturity Level 3, ITIL and SOX(COBIT)
  • Consolidated findings, prepared and presented Process Analysis Report; prepared a roadmap to achieve complete adherence to all the three best practices
Jun 2006 - Aug 2006

Project Manager - Training

De Beers Group, Kimberly, South Africa
  • Planned the entire Process Improvement journey to meet the organizational goals of matured Software Development and Management processes
  • Provided process improvement training to Senior Management Mentored client's Software Process Improvement team to define Software development and management processes
Mar 2002 - Aug 2002

Assistant Manager - Quality

GE Capital iProcess Pvt. Ltd.
  • Black Belt trained
  • Managed a set of operational processes to analyze process variations as quality expert
Aug 2000 - Mar 2002

Associate - QA

ADP(Wilco International Systems), India
  • Member of SEPG(Software Engineering Process Group) and responsible for working with Software Development Managers to capture the Best practices and transform them to Software Management Processes complaint with SW-CMM
  • Managed the Quality and process improvement activities within the Organization and report to the Director and Senior Director of Process Improvement




Mar 2005 - Present

Project Management Professional

Project Management institute

31 March 2005,PMP # 220191

Nov 2006 - Present

eSourcing Capability Model for Service Providers

IT Services Qualification Center Carnegie Mellon University