Rebecca Nelson

Rebecca Nelson

HR Generalist

Summary

My name is Rebecca Nelson and I am currently a senior at Mount Vernon Nazarene University located in the beautiful historical town of central Ohio. I am graduating with my bachelor’s degree in business administration in marketing and human resources in 2015.

My goal is to work for an organization where I can make a difference not only to my customers, but to my fellow co-workers as well. I have many educational and administrative capabilities that I can offer to any employer, if given the opportunity.

Work History

Work History
Aug 2014 - Present

Office Generalist

Mid-Ohio Psychological Services

Welcome and greet all clients and visitors in person or over the phone, while maintaining a polite and professional etiquette. Register new patients and update existing files by collecting information while adhering to HIPPA regulations. Facilitate patient flow by notifying the clinician of patients' arrival, being aware of delays, and scheduling new and existing clients in an efficient and timely manner.

May 2014 - Aug 2014

Cashier

Rite Aid Pharmacy

Greeted customers as they arrived at the store and provided them with information related to any products and/or services. Responded to customers' complaints and resolved their issues in a timely and efficient manner. Took payment in exchange for items sold. Bagged, boxed, and wrapped purchased items.

Aug 2013 - Aug 2013

Administrative Assistant to the Mount Vernon City Engineer

Shannon Staffing

Successfully directed the public to different departments within the organization. Prepared documents for letters, faxes, and closing notifications to the general public in an efficient manner. Ensured contractors, employee payroll, and mailings were handled accurately in a professional approach. Managed in-coming calls, took messages for employees, and completed desired tasks within the engineering department.

Aug 2012 - Nov 2012

Internship

Knox County Chamber of Commerce

Communicated effectively with staff to plan Chamber events while establishing strong relationships with Chamber members externally to gain support and effectively achieve desired results. Provided timely courteous and knowledgeable response to information requests, screened and transferred calls, and prepared Chamber flyers. Created an innovative Prezi presentation to be used at the 100th Chamber anniversary in 2016.

Jan 2009 - Jun 2010

Care Giver

Home Instead Senior Care

Assisted senior citizens with routine hygiene in the comfort of their home. Prepared meals, cleaned, administered medications, took vitals, and took care of any errands as needed. I also had the opportunity to transport clients to special activities, appointments, and outings. Quickly became a trusted caregiver known for her caring attitude, flexibility and excellent work.

Feb 2006 - Dec 2008

Home Health Provider

Midwest Health Services

Carried out routine medical check-ups for individuals with mental retardation and developmental disabilities in a group-home setting. Prepared meals, assisted in daily hygiene, effectively resolved conflict within a timely manner, and managed group finances. Transported clients to doctor appointments or specified gatherings. Gained a wealth of knowledge about effective interpersonal skills with persons with low-level functioning capabilities.

Education

Education

Skills

Skills

Maintaining Office Records

Client Relations

Document Management

Prioritizing

Attention to Detail

Verbal and Written Communication

Time Management