“I felt compelled to pass on some feedback on the employee you had rostered at this time. She was on her own, taking orders, making juices, not only with a friendly smile on her face, she did it with such professionalism, precision, speed and with a greeting and even a lovely farewell when she delivered the juices. Please let her know that she is doing such a great job for Boost and if I ran a similar business, I would gladly offer her a job. . . You would not want to let her go. She deserves recognition”
Customer Feedback Email – Saturday 25th June 2017
“Just wanted to touch base and congratulate you on a sensational job in keeping Knox on target with sales and labour for June! It has been very pleasing to see you hit your key targets over the past few months and speaking to Sarah about your commitment and dedication in delivering these results. You have taken that extra step to ensure that you hit these targets and this has very much been noted and I wish all company stores would follow in your footsteps.
This is exactly the attitude and culture that we expect in company stores and I am so proud of your efforts to ensure that these results are delivered. $5 over sales budget is a win and a big tick, you hit your target and that’s what we ask you to do, you delivered. Continue to keep up the good work and hopefully you can share this with your Vic team on your next phone hook up!
Well done once again and looking forward to seeing you continue to smash these results in store in the new FY”.
Lealie Hart – National Company Operations Manager – 7th January 2015