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Rebecca Aitken

Boost Juice Corporate Business Manager

Summary

I am seeking to attain a role that allows me the fortitude to show my energetic and vibrant personality whilst always improving my current skills set to provide the best possible outcome for my customers and team. I am passionate about the Boost vision and values. I want a role that will allow me to empower others to grow their skills to achieve independence as they develop within the Boost franchise network. I feel Boost has offered me a positive environment with strong core values where I feel at home and I look forward to continuing my journey with them.

Skills

Team Training 

Individual and Group facilitation. In store via SOP, BEN and training workshops.

Team Leadership

Team Development via SMART goals, individual recruitment and audition facilitation. 

Innovativity 

Development of new systems and process instore to aid in day to day management and monitoring KPIS.

Continuous Improvement

Constant planning, observation and communication of KPIS. High frequency regulation and development of instore controls. 

Budgeting and Records Management

Rostering and staff management via Time Teq, BEN and Mystuff. Monitoring KPIS via BART, Zoobi, BOSS, MRB and Daily Plans.

Written and Verbal Communication

BEN, Email, facilitation of team meetings and group training, KPI reporting.

Boost Juice Achievements

  • Being asked to spend 3 months with Joost in India (Master Franchise), to work with the Indian Operations Team and to build and implement a standardised national training program
  • Attending the 2016 Boost International (Master Franchise) Conference in India
  • Positive sales and transaction growth for the first half of the 2015-2016 financial year

January to June: Sales Growth +5.57% & Transaction Growth +2.85%

  • Winning the 2015 Business Manager of the Year Award for company stores
  • Positive sales and transaction growth for both halves of the 2014-2015 financial year

January to June: Sales Growth +7.53% & Transaction Growth +4.84%

July to December: Sales Growth +6.04 & Transaction Growth +3.17%

  • Leading team Knox to regularly achieve 100% mystery shop reports in 2015 & 2016
  • Hitting both sales and labour budgets continuously for 5 months in 2015
  • 100% Mystery Shopper Report for January 2014
  • Winning the VIBE award (Boost UK), for embodying what it means to be Boost, in 2011
  • Being part of the launch team for Boost Stratford in 2011. I was the manager in charge of recruitment and training for the main staff body, prior to launch
  • 100% QAR for the first quarter of 2009
  • Making Superteam state finals 2008 & 2009
  • Winning the National Balloon Challenge 2008
  • Team member of the year 2007 & 2008 (for stores owned by our franchise)
  • Outstanding Commitment award 2009 (for stores owned by our franchise)
  • Regularly achieved 100% Mystery Shopper Reports in 2007 & 2008

Portfolio

Work History

Jun 2016Present

Training & Operations Manager

Joost Juice Bars - India

Duties: Training the new Operations Team on the Boost QAR system/SOPS/OPGS & all in store procedures, design & implement a QAR reporting system, training needs assesment for all 12 stores,  build (using the Boost training tools) & implement a standardised national training program, team training & development, individual & group training, facilitation of Boost training programs (store manager & train the trainer), base level recruitment, design & distribute product information folders for all stores.

Apr 2015Present

Boost Juice Corporate Business Manager

Boost Juice - Knox City

Duties: Staff training & development, individual & group training, supervision & training of the management team, rostering, budgeting & expense management, product & supply ordering, operation of store/company promotions, strategic local area marketing, management of operations & resources in line with KPI outcomes, open/close of stores, cash handling & EFTPOS management, day to day operation of stores, general managerial duties, general retail duties.

Mar 2012Apr 2014

Multi Site Business Manager

Boost Juice - Surfers Paradise 1 & 2 (Hardrock)

Duties: Human resources, recruitment, staff training & development, rostering, budgeting & expense management, product & supply ordering, operation of store/company promotions, open/close of stores, cash handling & EFTPOS management, day to day operation of stores, general managerial duties, general retail duties.

Mar 2010Mar 2012

General Manager

Boost Juice - White City (London, United Kingdom)

Duties: Human resources, recruitment, staff training & development, individual & group training, supervision & training of the management team, rostering, budgeting & expense management, product & supply ordering, operation of store/company promotions, strategic local area marketing, preparation of store profit & loss statement, management of operations & resources in line with profit & loss outcomes, open/close of stores, cash handling & EFTPOS management, day to day operation of stores, general managerial duties, general retail duties.

Oct 2006Mar 2010

Multi Site Store Manager

Boost Juice - Surfers Paradise 1 & 2 (Hardrock)

Duties: Human resources, recruitment, staff training & development, rostering, budgeting & expense management

Mar 2005Oct 2006

Store Manager - Multi Site

Blockbuster Video Arundel & Labrador

Duties: Human resources, staff training & development, product & supply ordering, managing customer/staff accounts, operation of store/company promotions, open/close of stores, cash handling, general managerial duties, general retail duties.

Aug 2002Sep 2002

Student Teacher

Griffith University - Benowa State High School

Duties: Recording observations on lesson structure/student learning & teaching techniques, lesson planning using appropriate teaching strategies & classroom management strategies, responsible for Grade 8 Manual Arts & Grade 9 Woodwork class.

Education

Jun 2014Present

SIR30212 Certificate IV Retail Management - Apprenticeship

Knowledgespace Pty. Ltd. 
Feb 2002Jul 2002

Academic Transcript - Technology Education 

Griffith University 

1011VTA Communication Teaching 10CP/ 1131VTA Design Proccesses 10CP / 1136VTA Principles of Technology 10CP

Jul 2001Dec 2001

Academic Transcript - Arts

Griffith University

1004HUM Contemporary Europe: Nations and Beyond 10CP / 1012HUM Great Books 10CP/ 
CTL1006 Studies: Ancient and Medieval World 10CP / FMC1006 Culture and Society 10CP / HUM1003 Contemporary Europe: An Introduction 10CP/ HUM1005 Enlighten Phil and Public Debate 10CP

Jan 2000Nov 2000

Statement of Attainment

TAFE QLD - Sunshine Coast 

ABC001 Construction 1/ ABC009 CAD 1/ ABC020 Design 1/ ABC041 Presentation Drawings 1/ ABC047 Surveyinig and Measured Drawings/ ABC049 Drafting Technoloogy 1/ ABC055 Working Drawings 1/ ABC112 Drafting Studio 1

Jan 1999Nov 1999

Certificate of Completion - Year 12 Secondary Education 

QLD Board of  Secondary School Studies 

Referees