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10 years working experience in Advertising & Marketing.

Passionate about Planning and Resource Management.

Work experience both locally and abroad.

Work History

July 2016Currently

Traffic Manager

Woolworths Pty Ltd South Africa

Co-ordinate and manage scheduling, resource allocation and prioritisation of all projects on the Foods / Good Business Journey / New Stores & Plasma Portfolios in Woolworths Retail Agency.

Ensure all jobs are delivered on time (according to the Job CPA).

Manage Creative team.

Schedule Internal & Management reviews.

Mar 2014June 2016

Traffic Manager  / Production Co-ordinator

The Cape Town Partnership

Develop, implement and drive workflows in Communications Department

Co-ordinate and manage scheduling, resource allocation and prioritisation of all communication projects

Work closely with the Public Relations Manager, the Content Manager and the Editorial Project Co-ordinator, as well as the Programme Manager to ensure that allocated staff are aware of, and prepared for, upcoming projects and deliverables

Ensure all projects are delivered on time, on target and on budget

Co-ordinate movement of all jobs through the communication department

Schedule, track and adjust timelines of tasks and jobs from one step of completion to the next. As changes in timing or scheduling take place, proactively update the schedules and communicate with appropriate team members

Devise and co-ordinate content calendars for printed and digital channels

Schedule all work through the communication department utilising project management tools and content calendars

Identify and escalate day-to-day resource issues, resolving them with the relevant individuals and with the assistance of the PR manager

Lead the weekly content meeting where project status and resource allocations are discussed

Understand individual resource allocation availability, skill sets and experience in order to ensure the right resource is assigned to the right project

Manage resource requests by ensuring that the requirements received are of a suitable quality to be scheduled and to push back for further definition when needed

Engage external partners when additional resources are approved and required

Actively monitor project risks and scope creep to foresee/identify potential problems and proactively identify solutions to address them with the communication team in advance

Reporting and communicating project statuses to team members and senior management on a regular basis

Manage the production budget of jobs, request quotes from multiple vendors, and ensuring that jobs are finished as estimated

Co-ordinate pre-press process and production of key print jobs, as well as assisting with quality assurance of final products

Create and run reporting stats (Meltwater Platform)

July 2011Dec 2013

Project Manager

NATIVE VML Digital Agency

Run large projects independently of management

Delivery of projects within scope, budget and time

Manage client expectations throughout the project and communicate plans and project status transparently and regularly to client

Manage and motivate various discipline teams and third party resources

Prepare and update project plans according to templates

Plan, track, control and report on projects based on defined process

Manage risk and scope throughout the project

Manage all project-related documentation

Mar 2008June 2011

Traffic Manager (Creative studio & DTP/Repro studio)

The Jupiter Drawing Room

Responsible for all jobs briefed in from Account Management & ensuring that all jobs are delivered on time by keeping a close eye on timing and deadlines (liaising with Production to ensure that job is on track).

Co-ordinate the necessary creative teams (designers, creative/art directors, copywriters) as well as DTP/Repro teams.

Produce detailed timing schedules for all relevant departments to follow (to ensure deadlines are met).

Organising necessary freelancers if required.

Co-ordinate weekly status meetings.

Quoting from briefs for all creative, finished artwork and production (cost estimates & billing instructions).

Oct 2006Oct 2007

Philips Online Store Resource Manager / Backline Manager (E-Shop)

Sitel Corporation (Philips Campaign)

Resource allocation for all shifts.

Manage CSP's.

Provide managerial support to CSP agents.

Oversee CSP's.

Assisting CSP’s with E-shop queries.

Daily conference call with Head Office in Amsterdam.

Daily fraud check. Handling & escalation of all complaints.

Responsible for checking E-shop query queue on a daily basis.

Troubleshooting any website queries customers encounter.

Training new agents on various policies and procedures.


Available on request