Work History

Work History
Feb 2010 - Apr 2011

Customer Service Rep

Verizon Wireless

I worked in a inbound call center environment, assisting Verizon Wireless customers with wireless devices, plans, services, and bills. I achieved Leading status within my first year of employment, and was Employee of the Month in the fall.

Jun 2008 - Feb 2010

Customer Service Rep

Stream Global Services

I was formerly employed by eTelecare Global Solutions, which was acquired by Stream in late 2009. Both companies are vendor call center companies, contracted by various telecommunications entities.

I worked in an inbound and outbound call center environment, assisting Sprint customers with their bills and plans.

May 2007 - Jun 2008

Sales Rep

Express Locations

This company is a third party dealer of telecommunications products and services.

I worked in a retail, commission-based environment, doing warm and cold sales of devices, plans, and accessories to existing and potential Alltel customers.

Jun 2005 - May 2007

Floor Coordinator

Glendale Community College

I worked in the High Tech Center computer lab learning environment,  supervising Instructional Associates  and enforcin High Tech Center rules and procedures.

Aug 2006 - May 2007

Audio Intern

Living Head Recording Studio

This studio is no longer in business.

I assisted recording engineers with equipment setup and organization. I became head intern after two or three months.

Jan 2004 - Jun 2005

Instructional Associagte

Glendale Community College

I worked in the High Tech Center computer lab learning environment, assisting students and faculty with computer-based learning and software.


May 2007

Associate's in Applied Science (AAS)

Glendale Community College

I studied various applications of technology in the audio field. This included computer-based audio recording/editing software (DAW), music theory and perception, music composition, MIDI sequencing, and live sound systems. I completed the degree with an internship at a local recording studio.

Aug 2004 - May 2007

High School Diploma

Olive Tree Christian School





This involves the recreation/re-arrangement of the various musical elements of an existing song into a different version of the same song.

Live Sound Management

Running live sound equipment, including mixing console, microphones, EQ, stage monitors, etc. to create an effective, clear mix of various stage instruments and vocals.

Audio Editing/Mixing

Editing sound clips/recordings using DAW software (i.e. ProTools) and various effects (i.e. reverb, compression) to make them blend better, sound clearer, etc.

Studio Recording

Recording sounds, instruments, etc. in an effective, quality manner using microphones and other recording equipment.


Composing music, melodies, etc.


My goal is to be involved with a forward-thinking team of creative professionals who use their skills to create and effective, high-impact multimedia.


I love making music, writing fiction, and just doing creative stuff in general. I enjoy helping people and enriching the lives of others.