Robert Cody

SUMMARY

  • Objective-oriented sales professional with a strong background in sales management and account administration.
  • Proven ability to work independently, provide leadership, and work well with people at all levels of an organization.
  • Demonstrated problem solving abilities, initiative, and flexibility in the administration of account management.

Education

Education

Bachelors Degree, Business Organization and Management

UNIVERSITY OF NEBRASKA

Masters of Business Administration Degree - 21 hours

CREIGHTON UNIVERSITY GRADUATE SCHOOL OF BUSINESS

Work History

Work History

SPRINT

7/98 -  4/01 & 4/94 - 10/96

National Account Manager- Key Accounts (Position Eliminated)                                                                           

Managed Sprint's Key Account customers ($100,000 + per month) for the Omaha market.  Handling and proposing complex solutions to multiple levels within the customer base.  Was consistently over plan, producing YTD goals in excess of 133%.

Major Account Manager                                                                                                                                                      

Strategically sold complex solutions to multi levels of business ($100,000 + per month).  Focused on acquisition/retention of new business in major markets.  Consistently surpassed quota requirements.  Achieved Sprint "Date Certified" certification.

4/94 - 10/96

Quality Assurance Manager                                                                                                                                              

Managed customer base with combined annual billing in excess of $4,000,000.  Average customer size: $15,000.  Major focus was to generate revenue by relationship management of corporate accounts and to grow account base by ensuring customer contract renewal and recognizing new applications for Sprint products. 

Senior Sales Representative - Retention                                                                                                                        

Managed customer base with combined annual billing in excess of $3,500,000.  Average customer size: $8,000.  Major focus was to generate revenue by relationship management of corporate accounts and to grow account base by ensuring customer contract renewal and recognizing new applications for Sprint products.  Year to date (1995)  Sales Activity was 167%  of quota.  Year to date (through August) 1996 Sales Activity was 220% of quota, in spite of a 33% quota increase over the 1995 quota.

Senior Sales Representative - Acquisition                                                                                                                     

Major focus was prospecting / new account acquisition.  Met or exceeded quota 6 consecutive months.

Jul 2008 - Jan 2009

Account Manager (RIF - Position Eliminated)

Sell complex hardware and software solutions to all levels of businesses.  Acquisition of new business for the entire state of Nebraska... with main focus on large corporations and financial/healthcare vertical markets.  The top-producer in my quota-segment stack rankings.

Apr 2007 - Jul 2008

Account Manager - COMCAST SBU (Strategic Business Unit)

CSG (CABLE SERVICES GROUP)

Managed the New England market for CSG's largest customer: COMCAST.  Responsible for all account management duties, including but not limited to exception-to-contract program/programming changes to CSG's ACSR (Advanced Customer Service Representative) software, and all billing and payment-processing enhancements and changes to established protocol.  Also assigned to be SME (Subject Matter Expert) for CSG's new Windows-based application software for their new-product rollout, and legal-liaison for all the SBU's Letters of Authorizations and Statements of Work (contracts).

Nov 2005 - Apr 2007

Account Manager/Recruiter - IT Staffing

QCI (QUALITY CONSULTING, INC.)

Established the QCI office in Omaha, setting up the office and associated facility requirements.  Instrumental in initiating the introduction of QCI IT staffing services to the Omaha/Lincoln market; successful in account penetration to the area's largest employers (i.e. Union Pacific Railroad, the State of Nebraska, etc.); securing not only staffing job-orders, but recruitment of the consultants to fill those needs.

Sep 2004 - Nov 2005

Acquisition Client Executive (RIF - Merger with Verizon)

Major focus was prospecting / new account acquisition.  Met or exceeded quota 11 consecutive months.

May 2002 - Sep 2004

Owner/Consultant & Business Development/Channel Manager

DIVERSIFIED SALES / EVOLVING SOLUTIONS

Ran own consulting firm assisting clients in all aspects of their complex voice and data applications.  Worked with some of the area's premier accounts to address technical and billing problems.  Have saved my clients $500,000 in annual cost benefits. 

Promoted the acquisition, retention and growth of Evolving Solutions direct-reports and sub-agents for local and LD/data services.  Trained direct-reports and sub-agents on telephony technology and assisted with customer presentations relative to increased sales.

Apr 2001 - May 2002

Major Account Executive

(Went Bankrupt)

Identified, qualified and sold complex voice and data solutions to the area's premier accounts.  Brought in over $2.0 million in monthly revenue opportunities.

Sep 1996 - Oct 1997

Client Account Manager (Position Eliminated - WorldCom merger)

MCI

Managed customer base with combined annual billing in excess of $5,000,000.  Major focus was to generate revenue by relationship management of corporate accounts and to grow account base by ensuring customer contract renewal and recognizing new applications for MCI products.  Year to date (1997)  Sales Activity was 183% of quota.

Sep 1993 - Apr 1994

Account Manager

PART'S INC.

Represented a program-type auto jobber store covering a four-state territory, managed existing accounts while also prospecting for new accounts.

Mar 1992 - Jun 1993

Account Executive

DEAN WITTER REYNOLDS

Successfully completed testing requirements to become a Series 7 Registered Representative and a Licensed Insurance Agent.  Conducted telemarketing techniques to solicit new accounts, conducted person-to-person sales presentations, and seminars.  Opened and continued to service new accounts with accumulated acquired assets under management in excess of $1.5 million.

Jun 1989 - Jul 1991

Regional Sales Manager

WARREN DISTRIBUTION

Managed major / national accounts in a six-state district with annual sales over $30 million.  Responsible for all facets of account sales, including: product introduction and promotions, plan-o-grams, sales, transportation, and billing.

  • Increased annual sales from $22 million to over $30 million.
  • Prepared publications for monthly specials and major account promotions.
  • Implemented order deadline / delivery schedules ensuring on time deliveries and reducing expenses.
  • Implemented new pricing notification procedures reducing billing and collection problems.
  • Managed order entry department.
  • Coordinated all service responsibilities.
1987 - 1989

Coordinator of Vehicle Fleet Operations - Purchasing and Materials Department

UNION PACIFIC RAILROAD

Coordinated the design, acquisition, operations, disposal, and subsequent replacement the railroad's vehicle fleet.  Controlled operating cost and minimized capital investment while ensuring the availability of properly maintained and safe operating equipment to fulfill all using department requirements.

References

References

Ms. Betty Cabello

Mr. S.J. "Doc" Nelson

Mr. Gene Odum

Mr. Mark Kruger

Mr. Michael Dailey