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Recently I have been working in manufacturing, learning to setup and run CNC machinery, while sharpening leadership skills with the operators who work in my area.  I have taken A+ classes and passed the CompTIA A+ Certification exams.I am currently enrolled in an MCSE Certification online class with the Academy of Learning Career and Business College.I have always been interested in computers and how they work and I’m anxious to get started in a new career.  I have many years of billing experience, and I have worked in a number of different areas in billing as well as other administrative functions.These positions required excellent communication, analytical, interpersonal and problem resolution skills.I am looking for an exciting position in the Information Technology field.


My objective is to find a new career in the Information Technology field. I hope to find a new career where I can learn new and exciting things in an ever changing environment.

Work experience

Apr 2008Present

Machinist Technician/Cell Operator

Continental Teves
  • Responsible for all machining activities in the area.
  • Ensures all machines are running and operators are performing assigned tasks.
  • Replace broken tools and make adjustments to ensure quality standards are met.
  • Change tools, fixtures and programs to produce different part number during changeovers.
  • Troubleshoot, operate, and maintain robots in automated cells.
  • Perform routine inspections and make adjustments to ensure all machines are running good quality parts.
  • Participated in Lean Six Sigma Green Belt training.
Feb 2003Apr 2008

CNC Operator

  • Operate CNC Machinery, load and unload parts.
  • Provide teamwork with other operators so shift production goals are met.
  • Inspect parts to make sure quality standards are met.
  • Use gauges to ensure part features are within specifications.
Dec 1996Feb 2003

Special Billing Clerk

  • End-to-end billing of numerous VTNS (Virtual Telecommunications Network Services) customers, assuring all orders issued within bill cycle are processed correctly by cycle close.
  • Process changes to existing bills.
  • Clear outbound rejects.
  • Communicate with Tech Support Group regarding potential system problems.
Aug 1995Dec 1996

Bill Processing Clerk

  • Prepared and broke down reports. Logged in reports and communicated ways to improve efficiency.
  • Used inserter equipment to prepare bills for mailing.
  • Prepared damaged bills for reprinting.
Aug 1991Aug 1995

Senior Operations Clerk

  • Processed orders to connect and disconnect lines to Software Defined Network.
  • Issued requests for changes to Local Exchange Carriers. Monitored line status to ensure project completion by due date.
  • Performed Service Order Administrator job duties in addition to regular job functions. Processed an average of 22 orders per day as a SOA, while maintaining a 132% efficiency rating on SDN provisioning functions.

Telecommunications Administrator

  • Compiled and reviewed inter- and intrastate tariff information.
  • Independently developed and maintained a database tracking tariff revisions.
  • Analyzed, prepared and distributed an information package of activities for other departments.

General Services Clerk

  • Administered and maintained the office PBX system for entire office.
  • Reduced office expenses by refining supply methods and consolidating distribution points.
  • Provided end user computer support on personal computers, printers and application software.


Anita Kulovic

A friend of my wife. Although I haven't done any computer work for her, I have known her for many years.

Betsy Santfner

I have provided computer repair services for her office including virus removal, RAM upgrades, power supply replacements, and workstation moves.

Susan Jones

A friend of my wife. Was able to recover some data for her when her hard drive crashed.


I attended leadership school in the military and with AT&T. I am currently using these skills as I oversee day to day production in my area.
Computer Software
Proficient in loading  and upgrading operating systems. Proficient in loading and unloading various business software packages.
Computer Hardware
Proficient in removal and replacement of computer hardware including hard drives, dvd drives, RAM, video cards, etc.

Other Site Profiles




Jul 2009Present

MCSE Certification

Academy of Learning Career and Business College
Jun 2006Nov 2006

CompTIA A+ Certification Prep


CompTIA A+