Robert Baugher

• Responsible for all machining activities in the area.
• Ensures all machines are running and operators are performing assigned tasks.
• Replace broken tools and make adjustments to ensure quality standards are met.
• Change tools, fixtures and programs to produce different part number during changeovers.
• Troubleshoot, operate, and maintain robots in automated cells.
• Perform routine inspections and make adjustments to ensure all machines are running good quality parts.
• Participated in Lean Six Sigma Green Belt training.

• Operate CNC Machinery, load and unload parts.
• Provide teamwork with other operators so shift production goals are met.
• Inspect parts to make sure quality standards are met.
• Use gauges to ensure part features are within specifications.

• End-to-end billing of numerous VTNS (Virtual Telecommunications Network Services) customers, assuring all orders issued within bill cycle are processed correctly by cycle close.
• Process changes to existing bills.
• Clear outbound rejects.
• Communicate with Tech Support Group regarding potential system problems.

• Prepared and broke down reports. Logged in reports and communicated ways to improve efficiency.
• Used inserter equipment to prepare bills for mailing.
• Prepared damaged bills for reprinting.

• Processed orders to connect and disconnect lines to Software Defined Network.
• Issued requests for changes to Local Exchange Carriers. Monitored line status to ensure project completion by due date.
• Performed Service Order Administrator job duties in addition to regular job functions. Processed an average of 22 orders per day as a SOA, while maintaining a 132% efficiency rating on SDN provisioning functions.

• Compiled and reviewed inter- and intrastate tariff information.
• Independently developed and maintained a database tracking tariff revisions.
• Analyzed, prepared and distributed an information package of activities for other departments.

• Administered and maintained the office PBX system for entire office.
• Reduced office expenses by refining supply methods and consolidating distribution points.
• Provided end user computer support on personal computers, printers and application software.

A friend of my wife. Although I haven't done any computer work for her, I have known her for many years.

I have provided computer repair services for her office including virus removal, RAM upgrades, power supply replacements, and workstation moves.

A friend of my wife. Was able to recover some data for her when her hard drive crashed.