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Chief Learning Officer Magazine:

“Aligning Learning Programs”CLO Radio Podcast

“Waste Management: Centering Training and Development on Field Operations” 



Senior business executive with a successful track record of creating and executing multi-discipline strategies that improve profitability. Skilled at maximizing operations in contracting and expanding economies. Trusted advisor to executive leadership teams. Effective at securing buy in from executives for innovative programs. Collaborative, strengths-based approach to leading. Functional areas of expertise include:

  • Strategy Design & Execution
  • Organization Transformation
  • Talent Management
  • Customer & Employee Engagement
  • Learning & Development
  • Human Resources
  • Branding& Communications
  • Mergers & Acquisitions
  • Risk Management
  • Budget Management
  • Information Technology
  • Restructuring 


  • Saved $8 million by implementing the first Learning & Development governance strategy to manage $44 million training budget.
  • Delivered initial $4.3 million in savings of projected $54 million in total savings by creating and executing national business plan that increased customer and employee engagement while improving productivity, safety, recruiting and retention.
  • Advanced comprehensive strategy aligning HR processes with the business strategy for the first time resulting in greater proficiency and standardization.
  • Developed first of its kind learning and mentoring program resulting in 60 “ready now” managers reducing time to fill by 80 percent; became the model for future development.
  • Implemented the largest conversion to PeopleSoft Payroll and Benefits system 35 percent faster than previous PeopleSoft implementations.

Work experience


Vice President Learning & Organization Design

Waste Management

Guided the development and execution of the first corporate learning strategy. Selected accomplishments include:

  • Managed the Learning Governance Council comprised of President/COO, the SVP’s of CustomerService, IT, People, Sales and the Corporate Secretary linking the learning strategy and the $44 million dollar training spend to business priorities for the first time.
  • Designed strategic workshops to communicate and increase the understanding of the company strategy and key initiatives for the top 200 and top 1,500 executives using action learning resulting in more then 85% retention and application.
  • Secured two year funding ($32 million dollars) from Senior Leadership to implement the transformation process company wide that became one of the CEO’s Board objectives.
  • Developed and implemented multi-disciplined training for 600 District Managers and 1000 Route Managers using leaders as teachers. Reduced cost 25% in second year.
  • Spearheaded redesign of the Training Department to focus on business competencies culminating in higher quality programs with improved business metrics.
  • Launched new hire sales program delivering a 10% increase in revenue in 30% less time.

Vice President Human Resources

Waste Management

Developed and implemented human resource strategy for $2.3 billion dollars in revenue business with 10,000 employees of which 20% are covered by collective bargaining agreements. Successfully led team of seven HR Managers, twenty-five HR Generalists and seven Recruiters. Selected accomplishments include:

  • Developed leadership assessment, selection and succession planning program for Regional Presidents and key regional management.
  • Successfully turned around troubled operation by recruiting new division vice-president and seasoned HR professional. Division improved from having the largest loss in the company ($14 million) to making a profit in three years.
  • Topgraded Human Resource department resulting in above average performance and execution against deliverables compared to other group HR teams across the organization.
  • Managed HR aspects of merger and transition including, consolidation, communication of new benefits program, executive compensation, organizational structure, payroll system conversion and re-defining the role of the HR department in the new organization.
  • Designed and implemented a standardized recruiting program reducing turnover 10%, time to hire 50% and increased the candidate pool 100% in 7 markets.

Director HR Business Solution

Waste Management

Corporate Human Resource Manager

Waste Management

Corporate Manager Human Resource Projects

Waste Management

Various Positions Risk Management-Loss Prevention

Waste Management


Bachelors of Science

Masters of Business Administration

North Central College


Build & Drive Consensus
Restructuring & Redesigning
Leading Organization Change


Process Analysis Techniques & Process Management


Executive Coach