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Summary

Mid level Management professional with experience working in a highly demanding, fast paced customer service industry. I am well rounded and diverse in my skills, taking utmost pride in my interpersonal skills, trustworthiness, dedication, and drive to always improve myself and those around me. 

Work experience

2011-042017-01

Service Supervisor

Cintas Corporation

Responsible for ensuring Service Sales Representatives provide the best service for all Cintas Customers regarding their Uniform, Linen, and Facility Service needs while maintaining an upbeat Team Atmosphere.

- Conduct Monthly Safety Training to ensure partners are performing their duties in a safe effective manner.

- Perform Daily audits of Route Sales Sheets for up to 27 Routes 

- Perform SSR Route Ride Evaluations to ensure partners are performing their jobs efficiently while never sacrificing safety.

- Collect all cash and checks collected throughout the day from SSR's and audit deposit forms daily.

- Conduct one on one meetings with SSR's advising them how to become more proficient while on route and maximizing the long term value of Cintas to our Customers.

- Maintain a safe and DOT compliant fleet of 32 delivery vehicles by scheduling general maintenance and repairs.

- Keep purchases and fleet expenses within allotted budget 

- Work with Cintas vendors to ensure work is done properly 

2009-042010-11

Fabricator/Installer

Aluma -Line

Fabricated and installed customer commercial  and residential shade structures.

- Complied with safety regulations on job sites 

- Ensured shade structures where built to proper specifications and where structurally sound

2004-112009-04

Sergeant

United States Army

Trained and led a squad of 12-15 junior enlisted soldiers in various military disciplines.

- Built a cohesive Team that worked together 

- Trained Junior Enlisted Soldier so they would become promoted into higher ranks

- Maintained a disciplined squad free of Military Corrective Action

- Maintained 100 percent accountability of all sensitive items 

Education

2002-072004-08

Associate Degree

Arizona Automotive Institute

Associate Degree in Automotive Technology including Diagnostics, Power Train, and  Shop Management. 

Skills

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