Letters and Mailings
Highly enthusiastic and focused Customer Service Representative with a proved capability to troubleshoot issues and ensure customer satisfaction. Committed to addressing Customers concerns with speed, accuracy and professionalism.
Letters and Mailings
Developed highly empathetic client relationships and eared reputation for exceeding sales goals.
P.O.S. and Inteli-check machines
Payment Processing cash, credit, debit or credit
Developed and prepared customized baskets and gifts for individual clients according to there needs
Completed purchase orders and customer invoices.
Built relationships with key industry insiders.
Accountable for all staff development, budgeting and supply ordering.
Created repeat business by developing long-term relationships with regular customers.
Worked closely with clients one-on-one to produce customized party event.
Managed project schedules to guarantee client and in-house creative and design needs were met on time and within budget.
Cleaned, wrapped, and labeled outgoing orders. Designed displays to make the store experience interactive and engaging.
Printed various labels and tags for all merchandise.
Managed the purchasing process for the entire department.
Canine Developmental Specialist Managed all social media programs, including Internet forums, blogs, social networking applications and message boards.
Managed the in-house advertising program consisting of print and media collateral pieces.
Prepared potential buyer application, new puppy owner packet, bill of sale and health records
Developed humane training solutions to address animal behavior problems.
Conducted physical exams and other routine health care procedures.
Prioritized animal safety and comfort at all times.
Trained American Pit Bull Terrier using knowledge of breed characteristics, as well as the unique needs of each particular animal.
Developed long-term relationships with clients and bonded with their animals through regular contact.
Processed client payments, sent invoices and placed appointment reminder calls.
Vaccinated animals and administered medications orally and intravenously.
Laid out surgical equipment and passed instruments and materials to veterinarian during whelping procedures.
Performed whelping procedures on a regular basis, including delivery, amniotic rupture assistance,
Immediate health evaluation of each pup Prepared Documentation of each birth, living or deceased
Performed puppy weaning and potty training services
Monitored and distributed U.K.C. Owner Registration Certificate
Developed March Madness marketing strategies
Client Retention Program
Prior Client Appointment Setter
Distribution of Income Tax checks using proper identification procedures
Customer Complaints Management
Multiline phone dispatch
Proficient use of office equipment
Heavy filing both paper and digital
Customer Satisfaction Specialist
Greeted customers and provided answers to client inquiry.
Prepared customer folders and tax files.
POS payment processing
Opening and closing cash drawer procedures
Bank deposit Preparation
Scheduled and unscheduled appointments.
Provided clients with confidential information regarding Federal and State Income Tax Checks.
Payment Processing using cash, check, debit and credit transactions.
Welcomed clients entering the Office and greeted prior clients by name.
Proficient knowledge using office equipment such as, copier, fax machine, multiline phones
Computer software applications word, excel, PowerPoint, outlook and Photoshop
Advanced coursework in Business Administration
Microsoft Office Applications Certificate
Coursework in Marketing and Advertising
Coursework in Public Relations
Business Writing Course