• Hyderabad Telangana
Ratna Pratap

Ratna Pratap

CURRICULUM VITAE

Work History

Work History

System Administrator

Jun 2010 - Dec 2010
Vainqueur Consultancy

Worked for 25 Systems Annual Maintenance Contract (AMC).

Customer Service Representative

Jan 2011 - Feb 2012
All Sec Technologies Ltd

Worked as Technical support for Aircel GPRS Helpdesk in Call support(Voice).

System Administrator

Feb 2012 - Aug 2012
Siri Communications 

Worked for 6 Systems Annual Maintenance Contract (AMC). 

System Administrator

Aug 2012 - Mar 2014
Vainqueur Corporate Services

Manage three servers, Exchange server, and file, print, and domain servers. Install, troubleshoot, and support 100 computers and operating systems,All Windows platforms. Ensured operating system security by applying appropriate patches and releases. Maintained hardware and software, monitor network servers, and continually analyzed server behavior to ensure optimal performance of the system. Experienced in providing user account administration and network security

Customer Service Representative

Sep 2014 - Nov 2015
Sykes Enterprises

Worked as Technical support for Motorola mobiles in Chat support(Non-Voice).

Skills

Skills

TECHNICALSKILLS

Operating Systems: Windows Platform, All Microsoft Windows Operating systems.

Networking:              LAN,MAN & WAN

Software:                   MS Office (Word, Excel, Power Point, Outlook), Photoshop

PERSONAL PROFILE

Name                                          :                       G. Ratna Pratap

Father’s Name                           :                       G. Dyva Krupavaram

Date of Birth                              :                       28 Jan 1989

Marital Status                            :                       Single

Religion                                      :                       Christian       

Languages                                 :                       English, Telugu & Hindi.

Permanent Address                 :                       G.Ratna Pratap

                                                                           Sriram Nagar,

                                                                           Sampangi Rama Nagar,

                                                                           Hyderabad,

                                                                           Telangana 500038.

Declaration

In view of the above I request you to be kind enough to give an Opportunity to serve in your Organization for which act of kindness I shall be Very Thankful and Grateful.

Place    :  Hyderabad.

Date   :                                                                                                                                          (G. Ratna Pratap)

Education

Education

Microsoft Certified Solutions Expert (MCSE) 

Oct 2015 - Nov 2015
ZOOM Technologies

MCSE Course

  • Installing and Configuring Windows Server 2012
  • Administering Windows Server 2012
  • Designing and Implementing Server Infrastructure
  • Configuring Windows Server 2012 Services
    • Active Directory Domain Services
    • DNS, DHCP, IIS 8.0, VPN
  • Configuring File Server
    • File Server Resource Manager
    • Configuring Shared Resources
  • Implementing Microsoft Virtualization Technologies.
    • Server Virtualization using Hyper-V
  • Implementing Security Restrictions
    • Group Policies
    • Group Policy Preferences

Diploma in Computer Hardware 

Jun 2004 - Dec 2004
Hit Computers 
  • Operating system installations
  • Troubleshooting

Matriculation

Mar 2003 - Mar 2004
Mark’s High School 

Board of Secondary Education

Diploma in Chemical Engineering

Apr 2005 - Nov 2010
Jawaharlal Nehru Government Polytechnic

State Board of Technical Educational and Training