Damcon Engineering Solutions Pvt Ltd (Working on Higher Education PERN2 Project)
Responsible for handling all technical problems in running project and devices under maintenance, achieving customer acceptance/ satisfaction through high performance and quality of service. Responsible for establish a maintenance routine and able to timely handle customer technical issues, product related changes.Troubleshooting of routing protocols related issues and ensuring smooth operation of critical services.Commissioning of new sites and their connectivity with POP site. Configuration of dynamic and static routing protocol. Coordinating with the customer during any critical or major outage. Monitor performance of each router and related information's through solar winds NPM. End to end fiber media testing with customer co ordination.