Rashid Banks

  • Philadelphia Pennsylvania
Rashid  Banks



A highly motivated Credit, A/R, A/P and Collections/Customer Services professional with a verifiable record of accomplishments spanning twelve years. Highly creative, recognized as a results-oriented and  a solution-focused individual. Areas of strengths include:

* Accounts Payable                         * Problem Collection 

* Organizational Skills                    * Computer Literacy

*  Works as a Team Player            * Accounts Receivable

*  Legal Aspects of Collections     * Communications Skills

*  Time Management Skills            * Research Abilities




Jan 2006 - Aug 2008

2 Years

Community College of Philadelphia

Child Psychology

Sep 1989 - Jun 1997

High School Graduate

Abington Friends School

* Member: Pi Mu Epsilon Professional Mathematics Society

Work experience

Work experience
Aug 2014 - Present

Customer Service Representative


Hatboro, Pennsylvania

* Negotiated restitution on online school loans from University Of Phoenix giving students a chance to receive their transcripts

Oct 2011 - Jun 2014


AMG Financial Services.

Trevose, Pennsylvania

* Consulted with individual client(W.N.L.I) and agreed to what data to collect and how it should be gathered - taking into account any ethical and legislative considerations

* Recommended traces of accounts to attorney after all practical means of collections have been exhausted

* Managed team of seven

* Responsible for control and maintenance of 30, 000 accounts.

Apr 2007 - Oct 2011

Customer Service Representative/Collections

Academy Collection Service

Philadelphia, Pennsylvania

* Liquidated all 180 day inventory for Chase Bank

* Responsible for approximately 200 accounts per month(New Business)

* Located customers using credit bureau information, background checks, loan documents, and other paperwork or databases.

Feb 2006 - Jan 2007

Legal Collector

Law Offices of Gary Feldman

Philadelphia, Pennsylvania

* Evaluated customers financial situations and negotiated terms of repayment

* Initiated repossession proceedings or handed over account to law practice that specializes in debt collection

* Request attachments, liens, and other legal processes in accord with policies and procedures

*  Work with Legal Department staff to execute writs and attachments, process service, and coordination with attorneys offices, process servers, and courts

Mar 2003 - Feb 2006

Debt Collector

NCO Financial

Fort Washington, Pennsylvania

* Handled multiple third-party clients(Cap One, Verizon, MCI Worldcom)

* Followed F.D.C.P.A laws dealing with debt collection

* Listened to customer's story and determined if debt could be collected




* Wordperfect, Microsoft Word, Amipro * Lotus 1-2-3, Microsoft Excel * Quicken, DacEasy, Ledger Right * EasyDun IV, Collector Jr. * Beam, CRS, Latitude * Magellan dialer





Thomas M Berrian - Senior Project Engineer

(267) 575-3438 Fax (267) 286-2483

Jim O"Conner - Monitoring Supervisor

(267) 525-8750

Ed Ashman - General Manager

(800) 220-0605