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Summary

I am a highly motivated person who is always setting professional and personal goals. Always trying to improve myself and contributing with the people that are around me.

I am a dynamic person, who likes working in projects, looking for optimize processes and bring more value to each task.

Work History

May 2013Present

Accounts Payable Specialist

HUDSON ADVISORS EUROPE
  • Process invoices and ensure correct GL code, approval and payment;
  • Prepare bank reconciliations and follow up on outstanding items.
  • Assist with month-end close process including VAT reporting.
  • Cash income posting for Accounts Receivable payments.
  • Master data administration ( CONCUR,MATRIX).
  • Review of vendor and payment details to ensure consistency.
  • Liaise with Treasury department who instruct the payments on AP’s behalf.

Nov 2011May 2013

Financial Customer Service (Spanish/English/German)

CITI BANK
  • Proceed with different payment methods ( Remote checks, Wire Transfer, Prepaid cards, Mass Pay,SEPA, Western Union) at international level, dealing with many FX rates.
  • Deal with possible frauds, advice and avoid security related issues and proofs of collection.
  • Generate reports and investigations,escalating cases.
  • Deal with difficult cases as phishing and some other kinds of scams.
  • Strong analytical skills,ability to review data with accuracy and complete audit processes.
  • Providing info and resolutions of queries over the phone and email through all operational systems (STARS/ CMS/ GPP).
Nov 2009Feb 2011

Customer Agent

TOURISM OFFICE
  • Devising a planning tours.
  • Arranging special and season events.
  • Managing staff, planning schedule budgets and staff training needs.
  • Supporting the local tourism industry through providing promotional opportunities.
  • Tour guide.
Oct 2006Sep 2009

Sales Assistant

ZARA
Nov 2005Jun 2006

Travel agent

CARIBBEAN TOUR

Education

Nov 2009Sep 2010

Certificate in Translation English – Spanish

 Universidada Distancia (UNED)

Sep 2001Jun 2005

 Bachelor’sdegree in Business administration of the tourism sector

Universidad de Valladolid

Certifications

Certificate in International Trade - level 5 

FETAC 

Diploma in EU public procurement

ALISON

Skills

English
Spanish

Portuguese
German
Informatics

Windows, Word, Excel,PowerPoint, anothers CRM software

Hobbies & Interests

Taste fotravelling what gives me a unique opportunity to be in contact with different people and cultures;

Also I have a special interest on technology and innovation, I like being well informed about the new tendencies.