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Jun 2008Apr 2012

Bachelor in Mass Communication

Universidad De Manila
  •  Graduated with a Latin Academic Award of Cum Laude
  •  Feature Writer of School Newsletter called Free Voice
  •  Directed a school variety show titled Y.E.A.H (Your Entertainment At Heart)
  •  Scriptwriter of a school film titled Pikit Mata (Eyes Shot)
  •  Hosted a school seminar

Work experience

Aug 2014Present

Customer Relations Management

Manpower Business Solutions Sdn Bhd

Manpower serves as the third party that deployed employees to different projects. At the present time, I am under the supervisions of Concentrix Malaysia as one of the Customer Service Representatives for Korean Airline. As an agent, I am responsible to take in calls for various types of inquiries with regards to reservations, flight inquiries and updates.

May 2013Jun 2014

Outbound Sales Representative

Sykes Marketing Services Inc

Worked for a project of Sykes that is based in the UK. The account is Virgin Media UK wherein I was under the mobile line of business. In this account, I was inclined to do outbound calls to current users of Virgin Media i.e cable, internet and telephone, and will try to promote and sell mobile tariff to customers with a certain target number of sales.

Nov 2012May 2013

Merchandising Assistant

Supervalue Inc

Monthly Sales Report, Inventory and Trade and Launch

Jun 2012Oct 2012

Corporate Trainer

APPCO Group Philippines

Business to Business Sales, Training and Recruitment



Adanced Knowledge

Microsoft Word, Excel, and Powerpoint

Advanced Knowledge


Advanced Knowledge


Advanced Knowledge based on aviation line of business


Advanced Knowledge in terms of a program set for a big chain of supermarket all over the Philippines


  • I can read, write and speak English and Tagalog fluently. I can read, write and speak a bit of Nihongo as well.
  • I can easily adapt to new acquired skills and learning, can manage stress over multiple tasks to meet deliverable time lines, and have the ability to work independently and spontaneously




Civil Service Commission

Given to individuals who graduated with honor such as Suma cum laude, Magna cum laude or Cum laude wherein he/she will be exempted to take the exam and is automatically granted of this certification.