Consultation and implementation of the IWM new SharePoint 2007 based intranet.
Part of the multi-disciplined business solutions team involved in designing and implementing end-to-end business solutions often incorporating custom software development, web design, project management and business consultancy.Involved in architecting, developing, implementing and supporting solutions based on Microsoft Office SharePoint Server 2007 and Windows SharePoint Services v3.0.
Reporting directly to the Head of IT Services, my role is to lead and in part project manage external suppliers in the effective technical design, development, implementation and support of new and existing systems.
Working in the Corporate Website & Finance team as a support analyst. My role primarily entails ensuring that all open issues and requests are up-to-date through communicating with the client and third-parties; providing regular status updates; escalation of issues to management; managing day-to-day requests; technical investigation of any problems or issues.
Define the design and implementation of new web based systems. Improve existing systems and implement new functionalities on the BHF website (bhf.org.uk) and intranet based on Microsoft SharePoint 2003. To be involved in all stages of the development lifecycle, from meeting with users to discuss requirements, through the design stages, to the implementation of web based systems and applications. To help manage the Development Team, currently consisting of five permanent staff and three contract staff on a per project basis.
My role was to provide Intranet application support and I was the main contact to 12,000+ staff that used the Intranet. I had the sole responsibility for effective day-to-day Intranet application support activities and intranet service improvement.
Initial task to single-handedly rebuild the existing Intranet used by 1,000+ staff members to support key information needs on all five sites. This involved overhauling the intranets navigation and evaluating and correcting problems with usability and accessibility. I worked with the growing Web Development team and the Communications Department, to build innovative internal and public web based applications. I regularly liaised with Directors and department heads to produce intranet pages to increase awareness of current activities.
Level 1 provided the fundamentals needed to complete the rest of the course and the opportunity to work for Interactive Media, crediting a Kiosk application. Level 2 allowed me to focus my efforts on subjects I had a particular interest in, such as: Internet & Business (A), Creative Design (A-) and Understanding Information (B+). Level 3 was in the form of an Industrial Placement. I worked for Netranet Limited and for MARCHCom (now twenty-six), part of the Incepta Group (now Huntsworth). Level 4 allowed me the opportunity to home in on the topics that interested me: Desktop TV & Digital Convergence (A) and Advanced Human Computer Interaction (B+). Based upon providing the skills needed to assess, recommend and implement information systems, my course provided me with a unique insight into how computer information systems should work both logically and physically.