Led event and group sales for 30 Marriott hotels (representing 7 brands) in St. Louis and Kansas City markets. Supervised team of four sales managers accountable for sales and customer relationship management. Acted as a liaison among area sales personnel and stakeholder hotels, cultivating relationships based on trust, support, and problem resolution. Negotiated customer contracts and ensured all applicable deadlines were met and/or enforced.
• Generated $2.1M in sales in 2007 (exceeded year-end sales goals by 10%). Averaged more than 15 new signed contracts per week.
• Negotiated $75,000 contract for the U.S. Army (representing 700 total room nights annually).
• Introduced paperless program into the regional sales office which reduced paper usage by 90% through electronic signatures on contracts, electronic fax documentation, and use of scanners. Program was expanded to other regions through company's best practices system.