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Objective

A challenging position in a well-established organization where I can use my skills, broaden my knowledge as well as participate in a positive team environment for the mutual growth and development of both the organization and myself.

Work experience

Nov 2015Present

Community Manager

Edfa3ly.com
  • Works with Communications Manager to develop and implement community promotion and engagement strategies and tactics as they relate to the communications division and the organization’s strategic goals.
  • Works with Social Media Specialist, Membership, Marketing, and other divisions to coordinate community postings as appropriate across the organization’s other digital channels.
  • Contributes to related communication vehicles and ensure the integration of community for promotion and awareness building.
  • Monitors discussions, responds in a timely fashion where appropriate (or ensures relevant responders are “nudged” to respond)
  • Alerts Communications Manager and appropriate staff as issues arise and work with staff to resolve issues.
  • Maintains a Responders List of members and/or staff who can be reached quickly to respond to specific questions.
  • Works behind the scenes to ensure engagement.
  • Monitors and measures the success of community engagement (i.e. number of power users, number of discussions, etc.), and provides reports for Communications Manager and executives.
May 2014Aug 2014

Summer  trainee 

Qnb
May 2012Aug 2012

Personal Assistant 

Connect

Summer training as a personal assistant