Download PDF

Work experience

Nov 2012Present

Operation and Solutions Manager

Telecom Cube Co.

Responsibilities:

  • Improve the operational systems, processes and policies in support of organizations mission -- specifically, support better management reporting, information flow and management, business process and organizational planning through improvements to each function as well as coordination and communication between support and business functions.
  • Play a significant role in long-term planning, including an initiative geared toward operational excellence
  • Manage and increase the effectiveness and efficiency of Support Services
  • Managing the entire product line life cycle from strategic planning to tactical activities 
  • Specifying market requirements for current and future products by conducting market research supported by on-going visits to customers and non-customers.
  • Driving a solution set across development teams (primarily Development/Engineering, and Marketing Communications) through market requirements, product contract, and positioning.
  • Developing and implementing a company-wide go-to-market plan, working with all departments to execute. -Analyzing potential partner relationships for the product.
  • Design, develop and carry out technical marketing strategies
  • Establish and develop technical marketing objectives and goals
  • Analyze and interpret marketing trends concerning technical products or services
  • Prepare and present analytical reports
  • Organize and conduct research activities
  • Evaluate the consumer's needs and expectations and design and introduce new products
  • Design and develop new strategies and techniques in order to promote and sell more products
  • Ensure compliance with technical marketing practices
  • Provide technical support in order to develop new products
  • Establish and maintain long-term relationships with suppliers, customers and company staff
  • Provide technical advice to staff
  • Increase the company's awareness and recognition by providing high quality technical products and services and promoting excellent customer service

Jan 2012Nov 2012

Project Controller

Huawei Technologies Co.

Responsibilities

Huawei-Umniah 3G project:

• Quality Assistant engineer • AutoCAD Drawing • Managing reports regarding: Subcontractor Evaluation, Site Survey Reports (TSSR), Quality of the Sites, Site Engineers Evaluation • Assisting in the Site Acceptance phase( Quality of Sites, Acceptance of sites, Acceptance Progress, Subcontractor Evaluation ) • Manage iSite- System related to Huawei Technologies • Trainees supervision

Worked in Umniah Wimax project:

• Site Survey Reports • AutoCAD Drawing

Jan 2011Aug 2011

Sales Engineer

General Computers & Electronics Co.

Responsibilities:

• searching for new clients who might benefit from company products • developing long-term relationships with clients through managing and interpreting their requirements • making technical presentations and demonstrating how a product meets client needs • calculating client quotations and administering client accounts; • analyzing costs and sales

May 2009Oct 2009

Trainee

SSSProcess

Skills

Management Skills
Team Leadership
Business Process
Troubleshooting
Analysis

Education

20052010

Computer Engineering

Jordan University of Science and Technology 
Sep 1992Jun 2005

Scientific stream 

Rosary School

Additional Courses and Certificates

Aug 2013Sep 2013

PMP - Project Management Professional Course

Feb 2013Feb 2013

Event Management - Dubai Spreadhead Training Course

Apr 2011May 2011

Microsoft Certified Technology Specialist: Volume Licensing Specialist, Small and Medium Organizations.

Jan 2012Jan 2012

Microsoft Certified Technology Specialist: Designing and Providing Microsoft Volume Licensing Solutions to Large Organizations

References

Tamer Bustami

General Manager          /      Telecom Cube Co.                            962795967080

Hazem Haddad

Marketing Director      /     Huawei Technologies Co.