Ramzi Al Kiswani Al Kiswani
B.Sc Software Engineering
Hashemite University Jordan
GCS For Contracting
Coordinated with the IT team to provide business process improvement and then prepare the necessary specifications.
Prepared all ERP related help desk calls and their resolution that was suggested.
Managing entire ERP project operations with a view to achieve business objectives and ensure optimum utilization of available resources.
Networking Issues like setting up LAN/WAN connections.
Day-to-day updates for servers.
Setting up backup and disaster recovery plans.
Installing new firewall policy for all client ” CYBEROAM”
Sanita Marketing And Distribution P.S.C
Worked on 1 end to end implementation.
Responsible to understand the business processes of the customer and map the same to the JDE product and give a satisfactory solution to the client.
Work with users to identify and redefine of the processes and propose a solution.
Build positive client and peer relationships by developing an understanding of our clients, their business and project needs.
Create new item and control for sales order and Invoicing and warehouse stock for our company and for agent.
Support Handheld Device (Upload new version and implementation how to use handheld device for salesmen and for agents).
Responsible for maintenance of computers and the server
(a simple experience in server).
Responsible for program handheld.
E-Register Implementer; for both Student Information System and Student Accounting System and
E-Register Develper utlizing Oracle Forms & Reports 10g. ( 10 Month )
University System Including (Student Information system, Registration).