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Education

B.Sc Software Engineering

Hashemite University Jordan

Work experience

May 2014Present

ERP Admin

GCS For Contracting
  • Coordinated with the IT team to provide business process improvement and then prepare the necessary specifications. 
  • Prepared all ERP related help desk calls and their resolution that was suggested.

 

  • Managing entire ERP project operations with a view to achieve business objectives and ensure optimum utilization of available resources.
  • Networking Issues like setting up LAN/WAN connections.
  • Day-to-day updates for servers.
  • Setting up backup and disaster recovery plans.
  • Installing new firewall policy for all client ” CYBEROAM”
Sep 2012Apr 2014

ERP Admin

Sanita Marketing And Distribution P.S.C
  • Worked on 1 end to end implementation.
  • Responsible to understand the business processes of the customer and map the same to the JDE product and give a satisfactory solution to the client.
  • Work with users to identify and redefine of the processes and propose a solution. 
  • Build positive client and peer relationships by developing an understanding of our clients, their business and project needs.
  • Create new item and control for sales order and Invoicing and warehouse stock for our company and for agent.
  • Support Handheld Device (Upload new version and implementation how to use handheld device for salesmen and for agents).
Jun 2011May 2012

IT Support

Mabco
  • Responsible for maintenance of computers and the server     (a simple experience in server).
  • Responsible for program handheld.
Jan 2010Apr 2011

Register Implementer

ATS
  • E-Register Implementer; for both Student Information System and Student Accounting System and Human Resources.
  • E-Register Develper utlizing Oracle Forms & Reports 10g. ( 10 Month )
  • University System Including (Student Information system, Registration).   

Skills

emotional intelligence
Motivation
Oracle 10g
Commitment
Combination
creativity
Organisation
SOFTWARE DEVELOPMENT
PMP

Certifications

Mar 2014Apr 2014

PMP

Method