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Interest

  • My Wife and what I can do to make her life interesting and enjoyable.
  • Fishing ,fresh and saltwater. 
  • Boating.
  • Gardening.
  • Management Skills refreshers courses.

Objective

A highly accomplished Telecommunications Central Office Technician with Network AdministrationTraining seeking to advance with a dynamic and innovated organization in the Mobile, AL area.

Skills

Customer Proprietary Information
Customer Proprietary Information
Instructor
U.S. Navy, Anti-Submarine Warfare Tactics Shipboard instructor for Enlisted Surface Warfare Specialist, SONAR Systems COMMUNICATIONS SECURITY MATERIAL SYSTEM (CMS) Alternate Custodian (U.S. Navy) Classified Material Custodian
Telecommunications Maintenance
Litespan 2000/Starspan DDM2000 OC-3 Multiplexer FT2000 OC-48 Lightwave System Titan/Tellabs 5500 Digital Cross Connect System SLC Series 5 and SLC-96 Multiplexer Multiwave1600/Multiwave Sentry 1600 POTS/ISDN BRI Services in GTD5, DMS100, DM 10, 5ESS, and Siemens Switches
Telecommunications Provisioning
  Litespan 2000/Starspan DDM2000 OC-3 Multiplexer FT2000 OC-48 Lightwave System Titan/Tellabs 5500 Digital Cross Connect System SLC Series 5 and SLC-96 Multiplexer Multiwave1600/Multiwave Sentry 1600 POTS/ISDN BRI Services in GTD5, DMS100, DM 10, 5ESS, and Siemens Switches

Work History

2014

Client Resource Specialist

West - TeleVox Solutions

Addressing clients' questions about products offered.

Educating Clients on product uses and features.

Troubleshooting problems with clients' products.

Building client relationships through knowledge and understanding of products and client's needs.

May 2000Sep 2013

Central Office Technician

VERIZON Virginia Inc

Assisting with or performing system equipment installation, acceptance testing and initialization.

Performing and verifying generic system reconfiguration and up grades.

Performing tests, analyzing data, interpreting wiring diagrams and manuals to locate and clear troubles conditions in switching equipment, data networks and associated peripherals.

Extracting routine system and customer reports as required.

Gathering information required for projects or assignments. Researching relevant sources to ensure that information is current and relevant.

Carefully reading forms, diagrams and other documents, associated with current job or project.

Preparing and maintaining accurate and complete records, logs, and files regularly.

Working with complex testing devices such as protocol analyzer, transmission-measuring sets while trouble shooting and installing services.

Analyzing and verifying switching or operational support system software including translations.

Jun 1999Sep 1999

Car Sales Associate

Tidewater Dodge
Sep 1999May 2000

Car Sales Associate

Roughton Pontiac and Subaru
Jun 1979Jun 1999

SONAR Technician

United States Navy

Supervising various sized work groups.

Preparing and maintaining accurate and complete records, logs, and files regularly.

Gathering information required for projects or assignments. Researching relevant sources to ensure that information is current and relevant. Carefully reading forms, diagrams and other documents, associated with current job or project.

Performing test, analyzing data interpreting wiring diagrams and manuals to locate and clear troubles conditions in various SONAR equipment and associated peripherals.

Assisting with or performing system equipment installation, acceptance testing and initialization.

Planning jobs, and determining materials, tools, force to complete tasks. Adjusting priorities and informing work team when problems arise.

Maintain Communications security records and material.

Education

20102011

ECPI College of Technology-VA Beach

CCNA Essentials of Networking CCNA Operating systems and Router Fundamentals CCNA Installation, Configuration, and LAN Segmentation CCNA Security and Network Implementation CCNA Routing Security