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RAMA DAWOD

MBA Candidate HEC Montreal | Product Manager

Summary

A results-driven product management evangelist  with 5+ years of impressive track record in establishing product strategies, building road maps and dramatically accelerating product innovation to support broader business goals. Passionate about building awareness and understanding of the web .

Skills

Mobile Payments                                                             Social Media Marketing                                                   Payment Systems

Agile Methodologies                                                       Digital Marketing                                                                Strategy

Product Design                                                                 SEO                                                                                          E-commerce

User Experience                                                                Strategic Planning                                                             Project Management

Experience

20142018

Product Manager

Bayt.com, Amman, Jordan
  • Successfully launched B2B and B2C products from Ideation to planning, definition, launch, and optimization till goal-realization
  • Effectively launched products, achieved record growth in E-Commerce & online payments from 90% of target to over 110% of target in under 2 quarters
  • Implemented product strategy, road maps, and goals for four key product lines in an agile environment
  • Successfully used business analysis platforms to achieve competitive reporting and define growth strategies
  • Lead a small product team and worked on launching and growing several products at including the core jobs product, E-Commerce products, and used big data to generate salary reports
  • Implemented user stories and user experience flows, leveraging feedback to generate a best-in-class user experiences
  • Collaborated with IT, design, marketing, sales, and legal to drive solutions through to delivery Defined & monitored product road maps and KPIs
20142014

User Experience Researcher

Bayt.com, Amman, Jordan
  • Served as the voice of the user, advocated research and crafted processes to generate impactful research insights - articulate user experience design issues effectively.
  • Championed principles of usability & user-centered design research - identified user needs and goals
  • Conducted interviews, focus groups, workshops, contextual inquiry & ethnographic studies
  • Translated research insights into actions by delivering reports and action plans that drive future design improvements.
  • Led user research interviews, brainstorming sessions, and features and functionality workshops
20132014

Feedback Officer

Bayt.com, Amman, Jordan
  • Responded to daily job seeker feedback in an accurate and professional manner. In-process gained a solid understanding of customer needs and wants
  • Generated monthly reports with a summary and analysis of job seeker feedback trends and consumer improvement recommendations
  • Facilitated integration of customer feedback into the business by generating ideas for increased engagement
  • Worked cross-functionally with technology, sales & marketing to answer consumer needs

Education

20182019

Masters in Business Administration (MBA)

HEC Montreal
20132015

Graduate Certificate in Internet Business

McGill University
20062010

Bachelors Of Commerce | Finance

McGill University