Ralph has worked in management consulting since 1977. He is an expert at developing business professionals to sell and deliver services to clients. His work enables Professional Service Firms to grow their revenues, margin and service quality while delivering extraordinary business results to their clients.
Ralph has worked closely with senior management in the top global Strategy Consulting, IT, Marketing, Law and Audit and Tax firms. His work focuses on developing the analytical skills of top performers, the business development skills of partners, teaching business research techniques, creating leadership development opportunities, integrating elearning into the curriculum and creating knowledge management tools that allow these firms to sustain their performance over time.
Currently Ralph has leadership and consulting roles in three firms: in the U.S. at Coherence Group, Inc. Bridge Consulting International, a UK Consultancy, and at Iknow, LLC:
- Coherence Group works with global companies to develop systems to support the performance of knowledge workers. This work involves developing and implementing knowledge processes and technologies, best practice transfer systems, learning management systems and content, and process methodologies. His clients are listed here.
- Iknow LLC is the premier knowledge management implementation company in the world. Focus areas include: Text Analysis, Business Intelligence, Knowledge Management,Enterprise Content Management, Digital Asset Management, e Learning and Software Development Methodologies.
- Bridge Consulting International works with companies to develop senior management’s ability to develop, lead and execute strategy: to grow their firm’s management capabilities, to drive service innovation and to enhance the company's ability to deliver results to their clients.
Ralph’s work has been documented in the Harvard Business Review, CIO and Fortune Magazine. He is a frequent commentator on knowledge sharing technologies, Enterprise 2.0 systems and executive education. Ralph writes four popular internet blogs: What Ralph Knows, Learning to Change Business, Coherence Group and What Ralph Knows about Software Development of which reflect his problem solving approach.