Creative and solution-focused; demonstrate commendable record of accomplishments. Armed with proven adeptness in performing general office duties, such as maintaining records and management systems, scheduling, and record keeping. Equipped with excellent problem resolution and decision-making skills. Regarded for generating desirable and high-quality results under extreme pressure. Articulate communicator, with multilingual skills in English, French, and Creole. Technically proficient with Microsoft Office Word, Excel, and PowerPoint.

Work History

Work History
Jul 2012 - Oct 2014

Juvenile Counselor

  • Counsel and instruct juveniles on a group and individual and Assists them in gaining insight into themselves and their relationship with family.
  • Assist residents in gaining feedback about their behavior and what may result such behavior.
  • Maintains on going security checks of youths and facilities. Inspects residents rooms and premises for illegal items (contraband). Transports and supervises residents to and from hospital and various locations.
  • Assists residents with various projects and lesson regarding to model care; respond to behavior issues Maintains proper living standards and health habits by instructing children in personal hygiene practices; observes emotional and physiological conditions of children, make referral to mental health. Certified in CPR, First aid, Safe Crisis Management.
  • Proper use of restraint for safety of the residents not to harm themselves and others.
  • Address legal issues, such as child abuse and discipline, assisting with hearings and providing testimony to inform custody arrangements.
  • Lead group counseling sessions that provide support in such areas as grief, stress, or chemical dependency.
  • Work in child and adolescent residential institutions.
Sep 2010 - Jul 2012

Assistant Manager

  • Manage staff, preparing work schedules and assigning specific duties. Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
  • Plan store layouts or design displays. Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
  • Use computers to organize and locate inventory, and operate spreadsheet and word  processing software. Authorize payment of invoices or return of merchandise.
  • Interview and work closely with vendors to obtain and develop desired products. Consult with store or merchandise managers about budgets or goods to be purchased.
  • Conduct staff meetings with sales personnel to introduce new merchandise. Opens and closes store at appropriate time and make sure proper procedures are followed for cash transactions and bank deposits.
Mar 2011 - Feb 2012

Account Manager

  • Outside Sales, excellent presentation to keep customer interest Built long term relation with customer Providing Customer with best rate to earn their business Complete applications and submit applications for debit and credit card processing approval.
  • Producing strong closing techniques while providing customer satisfaction and retention. Explain products or services and prices and demonstrate use of products. Contact customers to persuade them to purchase merchandise or services.
  • Develop prospect lists. Circulate among potential customers or travel by foot, truck, automobile, or bicycle to deliver or sell merchandise or services. Answer questions about product features and benefits.
2008 - 2009

Assistant Manager