Rakesh Roshan Pattanaik

Rakesh Roshan Pattanaik

Work History

Work History
Sep 2014 - Present

Customer Solution specl.

Jasper Infotech Pvt Ltd
  • Handling calls of customers.
  • Providing resolution to their queries & problems.
  • Escalation and follow-up of cases requiring further action
  • Provided good customer service
Feb 2012 - Aug 2014

Team Expert

Applect Learning System Pvt Ltd
  • Work with the support team to ensure service level requirements are exceeded.
  • Adhere to the latest training and support standards and procedures.
  • Monitoring the team and guiding fresher
  • Driving team to achieve the desired target in sales.
  • Escalation and follow-up of cases requiring further action
  • Provided good customer service.
Jun 2009 - Aug 2010

Relationship Manager

India Infoline
  • To meet the client and crack the deal.
  • Provide a suitable plan as per his requirement.
  • Ask for references and do follow ups to meet the target.

Education

Education
Jun 2011 - Aug 2014

B.Tec in Computer Science & Engg

Karnataka State Open University (KSOU)
Jun 2006 - Aug 2009

Diploma in Computer Science & Engg

B.S.A.I.T.M
Jun 2005

10th

CBSE

Skills

Skills

Cases

Text Section

Portfolio